Vehicle Service Agent

at  Avis Budget Group

ABOUT AVIS BUDGET GROUP

We don’t just rent cars. We’re changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we’re leading the way for the global mobility industry.
We’re continually harnessing the latest technology to develop integrated products and services that will offer entirely new travel possibilities with more convenience and flexibility than ever before.
We’re looking for the very best talent to join us, and in return we offer a fast-paced and collaborative working environment, committed to fostering innovation and putting the customer at the heart of everything we do.

SKILLS AND EXPERIENCE

• Hold a full and valid driver’s licence
• Be flexible to work across a seven day rotating roster
• Enjoy working in a team environment
• Be passionate about delivering an exceptional product to our customers

• Checking in returned vehicles, checking fuel levels, body damage and operation of vehicle and accessories.
• Removing damaged or problem vehicles from fleet to designated out-of-service area, completing incident reports and notifying dispatcher or rental counter of vehicles taken out of service.
• Cleaning interior and exterior of vehicles according to prescribed quality standards, disposing garbage and turning in any articles left by customers to designated lost and found area.
• Conducting inventory and logging vehicles in and out of service area according to established procedures. Completing necessary paperwork, communicating inventory and availability and notifying dispatchers/company mechanic in case of vehicle problems.
• Assisting all customers with inquiries, concerns and requests in a positive and friendly manner, including the loading and unloading of luggage, shuttling customers to desired destination as directed and providing direction and operating instructions.