ABOUT US:

White Rose Garages is the South’s most popular garage by some margin…
In short, we make our customers’ motoring lives easier and less stressful.
We do this by offering a truly unique, friendly, dependable, trustworthy, and responsive experience.
We need to expand our workshop team with the addition of a Vehicle Technician to maintain our legendary service levels and provide the capacity we need to continue on our quest.
We’ve got lovely customers…
We’ve got a fantastic front-of-house team…
We’ve got a capable technician team…
We just need you!
We’ve been doing this a looooong time—so we’re very clear about the kind of people we need to help us on our mission to become THE MOST TRUSTED INDEPENDENT GARAGE IN THE SOUTH.

THE PERFECT CANDIDATE WILL TICK THESE BOXES

• You’re a people person (and love talking to customers).
• You have confidence (not arrogance!) in your ability as a Technician.
• You can spell AND use CaPItAl lETerS PROPERLY………. (seriously, some of the applications we get!).
• You’re a great communicator and can concisely write up work reports, including tasks completed and diagnostic conclusions on jobs.
• You have experience in a busy workshop—but you’re probably fed up with working for companies that don’t really care.
• You’re motivated to get things done, clear the decks for the next day, and provide all-round delight for our customers.
• You’re reliable, hardworking, and well-organized—you can SEAMLESSLY shimmy from one job to the next!
• You’re definitely NOT a technophobe!
• You’re a solid decision-maker, especially when it comes to diagnostics and identifying necessary repairs.
• You’re competent at researching repair methods, technical data, and specifications.
• When a vehicle doesn’t start after replacing the cambelt, you won’t just throw parts at it hoping for the best.
• Working in chaos is NOT your thing—you know that a methodical approach beats a haphazard, jump-from-one-thing-to-the-next style every time.
• You treat spending customers’ and the company’s money as if it were your own.
• Investing in tools and equipment is second nature to you.
• You stay calm under pressure—throwing a ratchet across the workshop is NOT your go-to solution!
• You take great pride in your work—we believe great Vehicle Technicians are unsung heroes, and you could join us in promoting that.
• You have super attention to detail and won’t forget to note consumables and smaller items on jobs so they can be charged correctly.
• You’ve read this entire job description and thought: “OMG, this is the job for me!!”
• (If you can’t figure out how to get a snapped bolt out, this ain’t the job for you!)

THE NITTY GRITTY:

Location: Our workshop is on the London Road, in Hill Brow, Liss—clean, bright, smart, and fun!
Saturdays: We only open 1 Saturday in every 4 weeks (most garages open EVERY Saturday).
Start Date: ASAP—we’re looking for someone ready to go.
Your Impact: You’ll be a MAJOR part of our future success—you won’t be a small cog in a big machine.
Leadership Access: You’ll have direct contact with senior leadership and directors—no ivory towers here!

WANT TO KNOW MORE?

Just ask!

• Identify upsell work required now or in 3-6 months.
• Write up jobs clearly so FOH can understand and charge accordingly.
• Wiper blades and bulbs aren’t meant to be freebies!
• Every day is different, but you’ll have EXPERT backup from the whole team.