VENDOR MANAGER - TECHNOLOGY

Location: Leeds | Hybrid, flexible working options considered | Senior Leadership
Now let’s talk about your new role.
As Vendor Manager your role will be pivotal in maintaining and enhancing our relationships with IT suppliers and outsourcers, ensuring the smooth operation of our supply chain and optimize service and financial performance.
You’ll handle supplier performance pre- and post-contract, ensuring compliance with agreements and collaborating with key stakeholders like the CIO, Service Delivery Director, and IT Leadership. This is an exciting time as we work on plans for renewal and you’ll contribute to building the framework for the future.

WHAT YOU’LL DO:

• Manage pre- and post-contract strategy and performance, including risk management.
• Support RFI and RFP requests and ensure compliance with internal standards.
• Track financial performance and drive supplier improvement plans.
• Facilitate service review meetings and contribute to forecasting and budgeting.
• Develop communication mechanisms and ensure due diligence and risk assessment.
• Manage supplier processes and challenge the norm to meet business needs.

WHAT YOU’LL BRING TO THE ROLE:

• End-to-end IT Vendor Management experience with knowledge of governance, SOWs, and performance management.
• Understanding of contract constructs and legal terminology.
• Experience managing contract renewals and familiarity with IT governance.
• Ability to manage large vendor relationships, including outsourcing and IT managed services.
• Strong relationship-building skills, commercial acumen, and a proven track record of delivering substantial savings.
• Ability to plan and manage multiple work programmes effectively.
  Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together.
  You’ll have lots of opportunities to make an impact on your personal development. At Lowell we have a big focus on helping our colleagues develop their careers and grow with us, together.
  So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you’re ready to help us make credit work better for all, we think you’ll fit right in. Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong.