Vendor Operations Coordinator at Delivery Hero
Budapest, Central Hungary, Hungary -
Full Time


Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Vendor Onboarding, Vendor Activation, Customer Support, Training Delivery, Content Quality Control, Performance Monitoring, Computer Literacy, English Fluency, Hungarian Fluency, Swedish Fluency, Norwegian Fluency, German Fluency, Czech Fluency, Communication, Problem Solving, Hospitality

Industry

technology;Information and Internet

Description
Company Description A foodora a Delivery Hero Group, a világ vezető kiszállítási platformjának része. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk – gyorsan, egyszerűen és egyenesen az ajtódhoz. Világszerte körülbelül 65 országban működünk. A Delivery Hero Group központja Berlinben, Németországban található, és 2017 óta jegyzik a frankfurti tőzsdén, valamint az MDAX részvényindex része. Job Description Job Description We're looking for full-time vendor service stars to join our growing international team in Budapest! Your Start with Us Your journey begins with mandatory in-person training, spread across one month from our office. The next training starts on 20th of July, and full attendance is required. As a Vendor Operations Representative, you’ll play a critical role in ensuring restaurants are seamlessly onboarded, trained, and supported on our platform. You’ll be the driving force behind successful vendor activation and early performance, delivering outstanding service and guidance at every step. What You’ll Do Onboarding & Activation Review and validate onboarding documentation to ensure vendors meet platform requirements Create and quality-check content before vendor activation Lead onboarding calls and training sessions to walk vendors through the app/device setup Activate vendors once all onboarding steps are complete Vendor Support & Enablement Act as the go-to contact for newly onboarded vendors during their first 60 days Provide proactive performance support, addressing issues and guiding improvement Run targeted activities to drive vendor engagement and success Help us raise the bar — and grow with us. If you're eager to learn, lead, and make an impact, you’ll find fantastic growth opportunities at foodora. Qualifications Who You Are You’re a service-driven team player who thrives in dynamic, fast-paced environment. You bring a proactive mindset, a passion for helping others, and a positive, solutions-oriented attitude. If you’re adaptable, communicative, and eager to learn, you’ll feel right at home. What We’re Looking For Strong computer literacy (we work across multiple systems) Fluency in English and Hungarian/ Swedish/ Norwegian/ German/ Czech spoken and written. Previous experience in service — such as hospitality or customer support — is a big plus Additional Information Your Benefits Modern office in Budapest’s Mill Park – easy to reach, even by bike! International good vibe + strong corporate background = a secure & inspiring place to grow. From day one: life, accident & health insurance (MetLife). SZÉP-card & Medicare health package. foodora PRO & vouchers – tasty meals, even in the home office. Mental health support & relaxing office massages. In-house English lessons + LinkedIn Learning access. Extra days off, AYCM partnership & all tools provided. Social impact matters: we support 6 charities and you can join in!
Responsibilities
Coordinate the seamless onboarding, training, and activation of restaurant vendors on the platform. Provide proactive performance support and guidance to new vendors during their first 60 days to ensure success.
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