Vendor Partner CRF Indore at WNS Global Services

, Madhya Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Complaint Resolution, Inquiry Handling, Quality Standards, Account Verification, Payment Processing, Order Placement, Product Knowledge

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. Job Description A Voice BPO job typically involves handling customer interactions over the phone, addressing inquiries, resolving complaints, and providing customer support. This includes tasks like verifying aA Voice BPO job typically involves handling customer interactions over the phone, addressing inquiries, resolving complaints, and providing customer support. Key responsibilities often encompass maintaining quality standards, following company policies, and ensuring customer satisfactionccount information, taking payments, placing orders, and answering product-related questions. Key responsibilities often encompass maintaining quality standards, following company policies, and ensuring customer satisfaction Qualifications Graduate/Undergraduate Additional Information Expereinced and Freshers both can apply, it is rotations shift profile

Responsibilities

The role involves handling customer interactions over the phone, addressing inquiries, resolving complaints, and providing customer support. Key responsibilities include maintaining quality standards and ensuring customer satisfaction.