ADDITIONAL QUALIFICATIONS

• Comprehensive knowledge of third party risk management processes and methodologies
• Experience using third party risk management /Governance, Risk and Compliance (GRC) systems
• Experience with contracts, including master service agreements, statements of work, and license agreements.
• Industry recognized third party risk management or vendor management certification
• Six Sigma certification
• Experience assessing cloud servicing arrangements
• Strong project management skills (organizing, planning, reporting, documenting, driving tasks to closure, etc.)
• Strong analytical skills, working with data and drawing conclusions
• Excellent oral and written communication skills; ability to communicate with all levels of management; experience performing both detailed and executive-level documentation
• Advanced knowledge of Microsoft Office tools; specifically, Excel and PowerPoint

ABOUT US

Since day one we’ve always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

WHAT WILL YOU DO?

• Facilitate third party risk assessments for initial due diligence and ongoing oversight of third party vendor services. This includes collection of documents and analysis, third party risk assessment questionnaire requirements, reviewing audited reports of controls (i.e. SSAE18, SOC Type II, PCI AoC/RoC) and other information to support full evaluation of any potential outsourcing risks.
• Partner and coordinate closely with internal stakeholder areas (i.e. Information Security, Enterprise Risk Management, Business Continuity Program Office, Credit Administration, and Compliance) to facilitate and evaluate 3rd party service providers.
• Document remediation efforts/projects for material supplier risks and track to completion
• Measure and monitor progress of supplier risk management activities, including issues tracking and risk remediation efforts, monthly and quarterly status reporting, key supplier metrics and periodic publishing of reports and metrics
• Support facilitation and documentation of various reports, such as vendor scorecards and ongoing monitoring artifacts
• Perform data analysis and draw conclusions as it related to vendor and contract data
• Maintain vendor and contract data in systems
• Champion the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes
• Provide risk awareness and training to colleagues in support of CNB’s Third Party Risk Management Policies and Procedures
• Escalate issues (delays; significant gaps; uncooperative parties; etc.) to management as required; work to resolve issues as needed
• Support various ad hoc projects supporting program enhancements, process improvements, and other functions
• Ad hoc duties, as assigned