Vendor Servicing Product Manager at KeyBank National Association
Remote, Oregon, USA -
Full Time


Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

95000.0

Posted On

13 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Risk, Complaint Management, Business Opportunities, Finance, Vendors, Operations, Analytical Skills, Salesforce, User Centered Design, User Experience, Technology, Client Requirements, Product Management

Industry

Banking/Mortgage

Description

REQUIRED QUALIFICATIONS

Minimum 5 years experience in a Product Management, risk management, and/or Operations role.
Minimum 5+ years in digital business required with an understanding of the digital landscape, technologies, disrupters, and best practices.
Working knowledge of software platforms, i.e. Ovation CXM (highly preferred), Salesforce (a plus)
Ability to manage issues/programs and conduct detailed analysis of varying complexity, solve problems and drive business goals
Proven track record of identifying product/process gaps and representing client requirements to assist in prioritizing product development
Experience analyzing complex information from variety of sources
Demonstrate effective communication, presentation and influencing skills
Ability to work well in a matrixed and complex organization, with clear, results driven focus
Proven ability to partner as well as maintain an entrepreneurial mindset. Ability to identify business opportunities, develop a strategic plan to capitalize on those opportunities, and tactically implement the plan.
Must be able to create and conduct executive level presentations, present at industry venues, and interface with clients.
Strong analytical skills and the ability to forecast. Excellent problem solving and quantitative skills.
A team player with proven ability to build strong collaborative relationships with internal partners including finance, technology, operations, sales, risk, legal, compliance, and other internal and external partners including vendors.
An ability to champion change, influence others, and foster teamwork.

PREFERRED QUALIFICATIONS

Understanding of Commercial Banking deposit products, Complaint Management, Client Resolution, and segment needs through demonstrated portfolio or risk management experience
Product management or product development preferred
Experience creating innovative digital products and services that drive business results.
Working knowledge and appreciation for user-centered design and digital user experience
Agile experience
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

How To Apply:

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Responsibilities

Please refer the Job description for details

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