Vendor Support Associate at SuperStaff

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Sourcing, Compliance, Quality Assurance, Documentation, Communication, Organizational Skills, Data Entry, Invoice Verification, Multitasking, Teamwork, Facilities Management, Repair Terminology, Administrative Support, Social Media, Database Management, Customer Support

Industry

Outsourcing/Offshoring

Description

Vendor Sourcing: Identify potential new vendors via research; perform vetting process. If the decision is made to bring the Vendor into the Service Network, then all paperwork must be completed and uploaded to SharePoint. o May include sourcing on behalf franchise locations. o To include posts on various social media platforms and groups dedicated to connecting sub-contractors / vendors with Prime Contractors and management companies. The posts will be made under the brand not a personal account. o Vendor sourcing to include all trades and janitorial vendors. o Specific parameters, including geographic targeting, will be provided by management. Repair & Maintenance and Janitorial vendor compliance and quality assurance: Support compliance with regulatory requirements and quality assurance standards by ensuring proper documentation (e.g. COI, W9, Works Comp Certificate, Vendor Packets), and adherence to processes. Update and maintain various internal databases and platforms that track service provider and vendor interactions. Monitor and reply to inquiries from Vendors that request information to be a part of the service provider network. Ensure customer-specific compliance standards are met, such as background checks. Back-up as needed and directed for work order processing and customer support. Additional administrative support as defined and requested by management Qualifications: - Proven experience in an administrative support role, preferably with exposure to QA calls and invoice processing - Excellent communication skills, both written and verbal, with the ability to convey information clearly and professionally - Strong organizational skills and attention to detail, ensuring accuracy in record-keeping, data entry, and invoice verification - Proficiency in using office software applications (e.g., MS Office Suite, spreadsheets, databases) - Ability to multitask, prioritize effectively, and meet deadlines in a fast-paced environment - Team-oriented mindset with the ability to collaborate with cross-functional teams and build positive relationships - Familiarity with quality assurance processes and invoice management systems is desirable - Knowledge of facilities management, maintenance, or repair terminology is a plus HMO with 1 free dependent upon hire Life Insurance Night Differential 20 PTO credits annually VL and SL cash conversion Annual Performance-Based Merit Increases and Employee Recognition Great Company Culture Career Growth and Learning A laptop will be provided by the company Night shift (will cover EST and also PST in the future) REMOTE

Responsibilities

The Vendor Support Associate will identify and vet potential new vendors, ensuring all necessary paperwork is completed and uploaded. They will also support compliance with regulatory requirements and maintain internal databases related to vendor interactions.