Venue Assistant - Silverstone Circuit at Freemans Event Partners

Silverstone, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Event Operations, F&B Management, EPOS Systems, Stock Management, Microsoft Office, Communication Skills, Organizational Skills, Staff Training, Financial Reporting, Food Safety Compliance, Health & Safety Regulations

Industry

Events Services

Description

As a Venue Assistant supporting operations at Silverstone Circuit, you will play a key role in delivering exceptional food and beverage experiences during race weekends, live events, and major entertainment programmes. Working across bars, kiosks, concessions, and retail catering outlets, you will support the planning, coordination, and execution of fast-paced F&B operations. You will work closely with the Venue Managers, operational teams, suppliers, and event staff to ensure outstanding customer service, operational efficiency, and strong financial performance while maintaining the high standards associated with Freemans Event Partners. * Excellent organisational and communication skills with a proactive and hands-on approach. * A passion for delivering exceptional customer service within busy event environments. * Ability to work efficiently under pressure in high-volume operational settings. * Competent in Microsoft Office and industry-standard systems such as EPOS and stock management platforms. * Flexibility to work evenings, weekends, and major event schedules, including race weekends at Silverstone Circuit. * Strong attention to detail and ability to maintain high operational standards across multiple outlets. * Positive attitude with a willingness to support different operational areas as required. * Support the end-to-end planning and delivery of food and beverage operations across assigned areas at Silverstone Circuit. * Assist in delivering efficient and profitable F&B services while supporting financial targets and revenue growth. * Ensure all catering outlets, bars, kiosks, and concessions reflect the professionalism and operational standards of Freemans Event Partners. * Support compliance with stock controls, retail pricing structures, and margin protection strategies. * Assist with post-event reconciliation processes and accurate operational reporting. * Complete event sales declarations and operational administration within required deadlines. * Identify opportunities to improve speed of service, guest experience, and operational efficiency. * Work collaboratively with internal departments to support event activations, staff feeding, and additional operational requirements. * Maintain strong working relationships with suppliers, contractors, and venue stakeholders. * Support the recruitment, training, and motivation of casual and event-based F&B teams alongside Venue Managers and Staffing teams. * Promote staff welfare and ensure safe, fair, and professional working conditions during events. * Assist in creating a positive team culture through coaching, support, and effective communication. * Collaborate with Venue Managers to ensure staffing, stock levels, and outlet readiness align with event demands. * Ensure full compliance with company policies, food safety legislation, hygiene standards, and health & safety regulations. * Support outlet maintenance schedules and ensure all units are operationally ready for events. * Maintain high standards of cleanliness, product quality, and customer service across all public-facing areas. * Monitor guest satisfaction through feedback and direct interaction, ensuring any issues are resolved quickly and professionally. * Champion continuous improvement across service delivery, operational standards, and guest experience. At Freemans Event Partners, we are passionate about creating unforgettable experiences at some of the UK’s most iconic sports and entertainment venues. Joining our team at Silverstone Circuit means becoming part of a fast-paced, exciting environment where no two days are the same. We pride ourselves on investing in our people and creating opportunities for development, progression, and long-term careers within the events industry. What You Can Expect * Work at world-class events and iconic venues. * Be part of a supportive and energetic team environment. * Opportunities for training, development, and career progression. * Gain valuable experience within a leading event partnership business. * Competitive rates of pay and staff benefits. * A dynamic role where you can make a real impact on the guest experience. * The opportunity to work alongside passionate industry professionals in a thriving events environment.

Responsibilities

Support the planning and execution of food and beverage operations across various outlets at Silverstone Circuit. Ensure high operational standards, financial performance, and exceptional guest experiences during major events.