Venue Door Attendant at Burial Beer

Asheville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

21.0

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Hospitality Skills, Ticket Management, ID Verification, Crowd Management, Communication, Teamwork, Problem Solving, Attention to Detail, Punctuality, Customer Service, Event Operations, Technology Proficiency, Merchandise Distribution, Safety Awareness, Professionalism

Industry

Food and Beverage Services

Description

Description Burial Beer Co. is looking for enthusiastic service professionals who have a love of craft beverage, live music, and providing outstanding experiences to join our team at Eulogy Music Venue. About Us Burial Beer Co. was founded in 2013 by Doug Reiser, Jess Reiser and Tim Gormley and driven by a passion for craft, community and the creative. Burial invests in consistency and integrity of the product we make, the cultural values we embody and the community we live in. Connection runs deep with intention to source ingredients with story and humanity, within the commitment to building relationships in our industry and community and in our support of one another. Values We Practice CONNECTIVITY - Celebrating the human experience through storytelling, personal relationships, and meaningful collaborations. COURAGE - Empowering yourself and those around you to go beyond what you know and boldly innovate with the understanding that failure and discomfort are essential to continued growth INCLUSIVITY - Cultivating a safe, supportive and accessible environment of opportunities that honor, respect and uplift individual identities and experiences. INTEGRITY - Setting and upholding a standard of quality for the processes we implement, the products we craft, the experiences we create and the values we embody The Job A successful candidate for this role will possess strong interpersonal and hospitality skills, with the ability to work both independently and as part of a team. This position is best suited for someone with open evening availability and an interest in working with a small team in a live music environment. What You’ll Do Greet guests upon arrival at the venue for ticketed events, creating a warm and welcoming environment while also maintaining a tidy door booth and venue lobby area Manage public access to Eulogy by scanning and/or selling tickets at the door using technology provided by the venue's ticketing platform; manage door technology and equipment, ensuring it is secured, charged and functioning properly. Report any related issues to the Eulogy Venue Manager. Check IDs, verifying authenticity and guest age; adhere to all venue and show-specific age restrictions by clearly marking the hands of guests under the age of 21; manage and verify guest lists provided by the venue and/or artist's team; wristband ticket-holders and approved guests upon entry. Distribute merchandise to VIP ticket holders as requested by the artist or their management. Hang show posters in the venue, as directed by the Eulogy Venue Manager and/or the Eulogy Lead Bartender. Assist with monitoring venue capacity and support basic and show specific crowd management principles and policies within the venue. Report any security risks, guest issues or facility and maintenance concerns to the Eulogy Venue Manager (or Head of Security if applicable). Utilize company-wide software(s) for information sharing and communication. Check-in and communicate with bartenders, sound engineers, and artist tour managers prior to opening doors to the public. Assist with guest check-in at other ticketed Burial events as needed. Perform additional auxiliary tasks assigned by the Eulogy Venue Manager, Burial Programming Manager, or Eulogy Lead Bartender. Requirements Job Competencies Creates a welcoming environment by greeting guests kindly and responding to inquiries or concerns with professionalism and patience. Accurately checks IDs, manages ticketing and guest lists, applies age restrictions, and ensures compliance with venue and show policies. Communicates clearly with guests, coworkers, and artist teams; actively listens to concerns; relays issues to management or security as needed. Works cooperatively with bartenders, sound engineers, tour managers, and fellow staff to support smooth event operations. Demonstrates punctuality, enforces policies consistently, manages door equipment responsibly, and follows through on assigned tasks. Responds calmly to changing situations (capacity issues, guest concerns, or security risks) and takes appropriate action when needed. Maintains familiarity with Eulogy, Burial, and show-specific policies, ensuring proper enforcement and smooth event flow. Upholds Burial’s standards with honesty, accountability, and consistency. Models professionalism in both work output and interpersonal interactions, reflecting the company’s core values daily. Builds positive connections with coworkers and other departments to support cohesion and collaboration. Who We’re Looking For A collaborative team player, motivated to work in a live music environment and contribute to the overall success of the venue and its events. Punctual and dependable, with the ability to multitask in a fast-paced environment. Strong communication skills, with the ability to listen actively and address guest inquiries, issues, and concerns. Previous experience in a hospitality, retail, or a venue environment preferred. Physical Requirements Ability to stand, walk, and bend for extended periods of time. Ability to lift and carry up to 50 lbs. Ability to work in a loud music environment with varying levels of lighting, including strobe or flashing lights. Ability to remain alert and attentive in crowded or high-traffic spaces. Ability to move quickly in response to guest or security needs. Ability to communicate verbally in a noisy environment. The Details Job Type: Individual Contributor Reports To: Venue Manager Employment Type: Part-Time, Hourly Compensation: $21.00 per hour Job Schedule: work schedule varies What We Offer Dental + Vision Insurance Voluntary Life Insurance Accidental Injury Insurance YMCA Membership (company subsidized) Employee Discount Perks Employment Inclusion Policy Burial is an equal opportunity employer and makes employment decisions on the basis of merit. Burial celebrates people from all walks of life and prohibits the unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business need. We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.

Responsibilities

The Venue Door Attendant greets guests, manages ticketing, checks IDs, and ensures compliance with venue policies. They also assist with crowd management and report any issues to the Venue Manager.