Work at Australia’s oldest pub brewery in iconic The Rocks
Grow your career with the backing of Laundy Hotels
Be part of a passionate team serving great beer & food
The Lord Nelson Brewery Hotel is an icon of Australian hospitality, renowned as the country’s oldest continually licensed pub and one of its most celebrated independent breweries. Now under the experienced ownership of Laundy Hotels, we’re entering an exciting new chapter while staying true to our rich heritage.
We’re on the lookout for a passionate and reliable Venue Manager (2IC) to support the General Manager in leading our dynamic team and delivering exceptional guest experiences across bar, bistro, and accommodation services.
As the Venue Manager, you’ll be an essential part of the leadership team assisting with day-to-day operations, managing staff, and helping drive performance and service standards. You’ll take the reins during busy periods and in the General Manager’s absence, ensuring the venue runs smoothly and maintains its welcoming atmosphere and operational excellence.
Key Responsibilities:
Oversee daily operations across the bar, bistro, and accommodation
Lead, train, and inspire a team of hospitality staff
Deliver exceptional customer service and maintain our warm, welcoming vibe
Manage bookings, events, and functions
Handle customer feedback and resolve issues with care and efficiency
Ensure compliance with licensing, OH&S, and RSA requirements
Stock control, ordering, and supplier liaison
Manage rosters and budgets
About You:
Minimum 2+ years in a venue management or senior supervisory role
Proven leadership and team management skills
A passion for craft beer, great food, and quality service
RSA certification and knowledge of licensing requirements
Calm under pressure, with a proactive and hands-on approach
Strong organisational and communication skills
Hands-on, proactive, and cool under pressure
Responsibilities
Oversee daily operations across the bar, bistro, and accommodation
Lead, train, and inspire a team of hospitality staff
Deliver exceptional customer service and maintain our warm, welcoming vibe
Manage bookings, events, and functions
Handle customer feedback and resolve issues with care and efficiency
Ensure compliance with licensing, OH&S, and RSA requirements