SPRING PARK GOLF COURSE & DINGLEY VILLAGE ADVENTURE MINI GOLF

• Exciting and rewarding leadership role
• Bring your management experience to a fast-growing organisation
• Opportunity with a growing & entrepreneurial National organisation
  This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!

The ideal person will have Venue Management experience and a proven record in hospitality. You will be business savvy and passionate about retaining your current members and guests and acquiring new business through your new hospitality services.
Reporting to the Senior Business Operations Manager, you will be empowered to create exceptional guest experiences, lead your team with the values of the organisation, and deliver financial results to the business, whilst being a hands-on visible Manager to guests and community.

To actively contribute to Belgravia’s vision of Connecting Community to Leisure by:

• Ensuring our Members and Guests have an exceptional experience and create connection to the local region
• Team recruitment, development and training to build an exceptional team
• Evaluate guest satisfaction levels and monitor trends with a focus on continuous improvement
• In consultation, develop and operate within departmental budgets through, income generation, wage control and effective stock and cost controls of all departments
• Create a strong team culture reflected through exceptional guest experiences and team engagement
• Utilise the central resources and support structure to ensure company alignment to process and systems
• Work with the specialist areas of Belgravia to ensure you are supported from a centralised specialist team allowing you to focus on the key accountable areas

What you will bring

• Prior experience in managing recreation venues or golf venues that operate hospitality services
• Ability to formulate an overall operational strategy, whilst overseeing the day-to-day operation of Spring Park.
• Demonstrated and extensive working knowledge and a passion for Food and Beverage operations.
• Ability to ensure that guest engagement and satisfaction is maintained at the highest standards by introducing unique and memorable experiences
• Proven financial management acumen to deliver the targets and goals of all stakeholders
• A sound knowledge in mitigating risk and understanding of workplace health & safety
• You will understand the importance of engaging with the community and local region
• Employee engagement skills and the ability to motivate and lead your team
• The right to live/work in Australia and currently reside in Australia