• Lead the team at a brand-new purpose-built aquatic centre
• Make a real difference to the Bundaberg community
• Great opportunity with a growing and entrepreneurial organisation
• Free gym membership

KEY ACCOUNTABILITIES

• Ensure the venue meets all service, financial and other outcomes expected by customers and stakeholders
• Ensure the safety and wellbeing of visitors and team members through effective planning and oversight of polices, processes and procedures
• Coach and develop your teams to deliver on KPIs through engagement, performance planning and individual development plans
• Achievement of budgeted net profit targets
• Maintain a high value relationship with the contract partner and key community stakeholders
• Implement a high value customer service proposition that addresses the needs of the client base
• Recruitment of energetic and passionate team members as required to compliment the team and the vision for the venue
• Train team members to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives
• Monitor team member career progression paths that lead to transparent and effective succession decisions when required
• Deliver great service and quality to customers
• Perform other duties as required by the company

ESSENTIAL QUALIFICATIONS

• Full time work rights in Australia
• Current First Aid and CPR Certificate
• Pool Lifeguard Certificate
• Obtain a valid Working with Children Check and National Police Check

Reporting to the Business Operations Manager, you’ll take the reins of this landmark facility – overseeing everything from operations and programming to financial performance and community engagement.
This is more than a management role – it’s your chance to shape the future of aquatic leisure in the region.

As Venue Manager, you will:

• Lead a high-performing team to deliver exceptional service in a vibrant, community-driven setting
• Drive innovation in aquatic programming to meet the diverse needs of the Bundaberg community
• Champion inclusivity by creating and supporting programs that serve people of all abilities, backgrounds, and life stages
• Build strong relationships with local groups, schools, and community leaders to amplify social impact
• Manage operational excellence and ensure financial sustainability of this flagship facility