Venue Manager - Sixteen Antlers at Accor

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Venue Management, Customer Service, Team Leadership, Communication, Event Coordination, Problem Solving, Multitasking, Cocktail Creation, Wine Knowledge, Beer Knowledge, Organizational Skills, Service Standards, Feedback Management, Stocktaking, Adaptability, Passion for People

Industry

Hospitality

Description

Company Description Pullman & Mercure King George Square is a vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The hotel also features the amazing and extremely popular venues of Goldfinch Restaurant and Street Cafe, Sixteen Antlers Rooftop Bar as well as KG Bar. Life with us is about bringing the passion, staying curious, and performing at your best. If you can do that; this opportunity is limitless! As an experienced Venue Manager you will elevate our Sixteen Antlers to new heights. Job Description Sixteen Antlers Rooftop Bar is named for its roof ‘branches’ reminiscent of a deer’s antlers, our intimate space offers a haven of comfortable seating, a selection of boutique beers, cocktails, and quality wines, as well as impressive tapas menu. We are looking for an enthusiastic superstar to lead our fantastic team! We are seeking a passionate Venue manager that represents our service philosophy, with an open minded attitude, flexible to adapt their skills, & the know how to create great experiences. The ideal candidate will have worked in a similar venue & understands the requirements in a high volume venue, You will have a passion for people, service & delivery of expectations. They must be able to multitask at a high level whilst developing individual team members and the team as a whole. You will also have a hands-on management style and flexible work ethic. As Sixteen Antlers Venue Manager you will: Ensure efficient, friendly and professional service is provided to all guests. Lead & coach team to ensure venue standards are upheld. Work with other leaders & stakeholders Maintain effective communication with the team in regards to upcoming events and venue requirements. Eg, weekly meetings with management team and kitchen brigade. Set up, pack down and delivery of the bar & all special events Proactively creating unique experiences tailored to our guests Take the lead as the first point of contact for any feedback from guests, & act on this Be knowledgeable of and operate within the outlet and hotel liquor licensing guidelines and House Management Policies. Set up procedures to protect and maintain service equipment, correctly recording breakages and carry out regular stocktaking. Qualifications Relevant experience in a similar venue of at least 3 years Valid QLD RSA Extensive knowledge of Wine & Beer varieties Exceptional Cocktail creating ability Superior organisational skills as well as the ability to multi task. A hands on approach to solving problems Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. Benefits Your Way: Access to Accor team benefits, including global discount's on accommodation and food & beverage. A supportive and collaborative work environment. The opportunity to grow and progress your career with Australia’s largest hospitality employer – Accor Accor has a strong focus on ensuring all of its people feel welcome and feel valued. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

As the Venue Manager, you will ensure efficient and professional service is provided to guests while leading and coaching the team to uphold venue standards. You will also proactively create unique experiences tailored to guests and manage communication regarding events and venue requirements.