Venue Sales Representative at High Spirits Hospitality

Dunean, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

60000.0

Posted On

30 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Closing, Event Planning, Lead Qualification, CRM Tools, Customer Service, Cold Calling, Contract Management, Microsoft Office, Conflict Resolution, Relationship Management, Organization, Critical Thinking, Professional Communication, Time Management, Staff Supervision, Budget Monitoring

Industry

Hospitality

Description

About Us Join a Team That’s Anything But Ordinary At High Spirits Hospitality, we don’t just host events—we create unforgettable experiences. What began in a garage as a small bartending business has evolved into a powerhouse of hospitality brands, including Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. With 40 full-time and over 150 part-time team members, we produce more than 1,000 events a year—and we’re just getting started. We believe in delivering exceptional customer service and building a team culture that’s nothing short of REMARKABLE. Our Values: We are... Radically Inclusive Embracing Individuality Making Life Fun Active Learners Responsible Citizens Keepin' It Real Ahead of the Curve Bold Leading with Heart Exceeding Expectations Everyday As our Venue Sales Representative, you'll be the first point of contact for clients looking to book unforgettable events at one of our three venues. From weddings and galas to corporate events and festivals (ranging from 50 to 1,500 guests!), you’ll guide each lead through the sales journey with energy, strategy, and style. This is the perfect role for a driven, people-loving, organized go-getter with a knack for closing deals and making clients feel like VIPs. If you love a fast-paced, exciting environment where no two days are the same—this one’s for you. This position does work frequent evenings and weekends for appointments, but will get to enjoy Flextime scheduling and Discretionary Time Off to ensure you have a great work-life balance. Our current sales manager is transitioning into another role, so you’ll have plenty of support. Job Duties Ensure accounts are effectively engaged from the first inquiry to follow-up post event. This includes conducting tasks such as; Respond to initial inquiries through phone, social media, email, and web submissions. Qualify leads over the phone in an engaging manner. Schedule qualified leads for an in-person or virtual consult. Conduct winning consults, both in-person and virtually. After the consult, follow-up with the lead, answering their questions and nurturing the relationship until they book or decide to book elsewhere. For those that want to book, you'll be issuing their contracts, payment schedules, and continue to build the relationship. After they have booked, you'll refer them to our Event Planning Team who will continue to work with the Client through their planning process. They will complete their lay-outs, timelines, vendor communication, rental orders, beverage orders, and more. You'll assist with this process as necessary. Work with the Administrative Division to ensure all payments and deposits are made and client billing is accounted for in a timely manner. Track lead progress using our CRM tools. Help grow our corporate book of business by cold calling, nurturing, and engaging corporate leads and converting them into new business. Accountable for meeting monthly and annual sales goals, as well as both financial and customer satisfaction goals. Mitigate any conflict with a client according to our company standards. This includes directing conflict upward so senior team members as needed. Be familiar with all policies, products and services offered by our company. Write new and adapt current policy language as needed. Attend networking events, training, and development sessions as required. Periodically you may be asked to work events in a managerial role, or stop in to greet your clients beforehand. When managing an event you will be supervising 2-8 hourly staff members at a time. This volume fluctuates seasonally. Expectations Attend and be well-prepared for all staff meetings, training, and retreats. Should be able to manage and prioritize incoming tasks and requests from the CEO. Must be able to complete tasks on time and efficiently. Own a cell phone with a text, voice, and data plan that can be used for work purposes. Provide exceptional customer service to our clients and guests. Must be able to think critically and problem solve, sometimes in very high stress situations. Should be able to demonstrate excellent communication and organizational skills. Should always come to with a positive attitude, ready to work hard and be a supportive member of our team. Responsible for turning in financial receipts in a timely manner and monitor the department budget to avoid excess expenditures Be familiar with all policies, products and services offered by our company. Be an expert on policies that are in place for the venue. Typical Schedule While most hours will be during normal business hours, most of our clients ask to meet outside of normal business hours. The Venue Sales Manager will need to be available 1-2 evenings a week for tours and 2+ Saturday/Sundays a month. Periodically, you'll also be asked to work an event as a manager-on-duty. Our pay period runs Wednesday-Tuesday, and we do give you the flexibility to take off during the week when if you worked that weekend. There is some seasonality to this position, with our high season being April-June and September-December. Advancement We do believe in developing our team members and providing them with numerous opportunities to grow. We customize a Career Road Map for each position, providing our team with clear expectations about the skills they need to develop to be considered for a promotion. Perks Competitive base salary with a commission and bonus structure. Health insurance stipend Eligible to enroll with Palmetto Proactive Healthcare for just $30 a month. Exempt employees enjoy a flextime scheduling option + Discretionary Paid Time Off after your first 90 days. One month paid sabbatical every 4 years. $250 Annual Travel Bonus. Paid in-depth orientation and training provided. Allowance for personal computers and phones used for business purposes (administrative employees). Paid parental leave with a flexible return-to-work program. Eligible to participate in our Employee Referral Bonus programs. More FREE money! What You Bring to the Table We’re looking for someone with the experience, drive, and heart to thrive in a fast-paced, people-centered role. To be successful, you should: Have 3+ years of experience in a relevant role, specifically in event sales, planning, or coordination. Be a proven closer with a track record of selling, planning, and executing a high volume of events. Lead with respect and inclusivity—we proudly serve clients of all backgrounds, identities, and beliefs. Bring remarkable leadership skills and the ability to guide clients and teammates with confidence. Be comfortable using Microsoft Office tools and other technology to stay organized and efficient. Communicate clearly and professionally—both written and verbal. Be highly organized, analytical, and ready to tackle challenges with creative problem-solving. Have the flexibility to work frequent evenings and weekends to accommodate client needs. Be fluent in reading, writing, and speaking English. Be 21 years of age or older with a valid driver’s license and reliable vehicle—daily travel between venues and our corporate office (just 2 miles apart) is required. Be physically able to lift and carry at least 50 lbs as needed during events or tours. Hold a high school diploma or GED. A college degree is not required—we care more about your experience and attitude. Maintain a clean criminal background.

Responsibilities

Manage the full sales cycle for venue bookings, from initial inquiry and lead qualification to conducting consults and issuing contracts. Collaborate with the event planning and administrative teams to ensure seamless client transitions and timely billing.