The James Hutton Group is at the forefront of addressing global challenges like climate change and food and water security.
We are looking for a proactive and experienced Venue Services Manager to lead the delivery of our venue services and ensure a professional, welcoming experience for all visitors—whether in person, by phone, or online.
Based at our Aberdeen campus, with occasional travel to Invergowrie near Dundee, you’ll manage front-of-house operations and support day-to-day activities for staff, tenants, and guests across our Dundee and Aberdeen facilities. These venues host meetings, workshops, and conferences for a wide range of internal and external stakeholders.
Candidates should have relevant experience, either through formal qualifications or hands-on roles in similar environments.
Full details are available in the job description below.

ESSENTIAL QUALIFICATIONS

• Minimum HND/NVQ/SVQ level 3 or equivalent professional qualification.

ESSENTIAL SKILLS

• Strong interpersonal and communication skills to work with a wide range of stakeholders
• High standard of written and verbal communication skills.
• Ability to organise own work effectively, prioritising competing workloads and working to tight timescales.
• Good computer/software literacy essential.
• Good attention to detail and accuracy.
• Creative, proactive, flexible and able to work to agreed deadlines.
• Strong project management and organisational skills in order to manage multiple bookings and demands simultaneously.

ESSENTIAL EXPERIENCE

• Proven track record of providing customer services and managing people.
• Experience of working within/or for a similar working environment

DESIRABLE EXPERIENCE

• Venue support services experiences.

ADDITIONAL NOTES AND REQUIREMENTS

• This post is based at our Aberdeen site due to the requirement to cover reception services duties as well as manage the other venue co-ordinators. The post holder needs to be on site five days a week and will stagger timings so that there is a smooth cross over with the venue services co-ordinator and that reception is manned between 8am to 5pm Mon - Fri. The postholder will need to travel to our office in Dundee as required.
  This role does not attract a certificate of sponsorship.

MAIN PURPOSE OF JOB

To manage and oversee venue services across both sites, ensuring a professional and welcoming first point of contact for all visitors. Additionally, you will provide a high-quality reception service for colleagues and tenants, fostering a positive and efficient work environment. You will be responsible for the coordination and delivery of venue hire services, including handling enquiries, providing quotes, coordinating event logistics, and supporting marketing efforts to promote venue use.