Venue Technology Supervisor | Highmark Stadium at ASM Global

Buffalo, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

24.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Point of sale systems, Desktop support, Hardware troubleshooting, Network support, PCI compliance, Inventory management, Microsoft Office 365, Analytical skills, Problem-solving, Communication skills, Technical support, Hospitality technology

Industry

Entertainment

Description

THE ROLE We are looking for a Venue Technology Supervisor to join our team! As a Venue Technology Supervisor, you will be responsible for managing technology needs of the Food & Beverage and Merchandise operations at Highmark Stadium, including but not limited to Point of Sale technology (terminals, peripherals, etc.), desktop support, venue technology projects, and day-to-day management support. If you are looking to be a part of the excitement and energy of live stadium events, this is your opportunity to join a fast-paced and team-oriented environment! Opening in the 2026 NFL season, the new Highmark Stadium will become the home of the Buffalo Bills. As the largest construction project in Western New York history, this stadium will have state-of-the-art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the future. ESSENTIAL FUNCTIONS Install, maintain, and troubleshoot point of sale systems, including terminals, receipt printers, scanners, and payment devices Provide day-to-day technical support for personal computers, printers, and other office hardware and software Replace defective hardware as needed Conduct stadium walk-throughs to ensure all systems are operational prior to and during all events Assess and prioritize issues and requests accordingly to minimize operational impact Assist in maintaining a PCI compliant environment, including keeping an updated hardware inventory of POI devices Provide basic network support, including troubleshooting connectivity issues for wired and wireless devices Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training Complete other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Preferred experience with hospitality point of sale Preferred knowledge in general networking Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in a timely fashion Strong communication skills including the ability to establish and maintain effective working relationships with internal and external stakeholders Availability open to event-based schedule, including late hours and weekends Working knowledge of Microsoft Office 365 to include operating system, office systems Must be 18 years of age or older. COMPENSATION Competitive salary of $23-24 per hour commensurate with experience PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to walk long distances Over 50% standing, walking, lifting, crouching, bending, reaching and repetitive motions. Ability to work in all weather conditions. Ability to lift/move/maneuver up to 50 lbs. Exposure to loud noises (i.e., fireworks, voices, and audio systems), flashing lights LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Responsibilities

The Venue Technology Supervisor manages point of sale systems, desktop support, and hardware maintenance for stadium operations. They are responsible for conducting system walk-throughs and ensuring technical readiness for live events.