ABOUT MEDETONE

Our newly found branch in the EU, Medetone is a dynamic and fast-growing care & wellness company that prioritises innovation in healthcare delivery and customer care. We are committed to providing customers a seamless, safe, and efficient service.
We are now preparing to launch our first online pharmacy in the Netherlands and are looking for an experienced and motivated Head Pharmacist to lead operations and bring this vision to life.

REQUIREMENTS

• Licensed Pharmacist (Master’s degree in Pharmacy)
• Proven experience in a leadership role within a Dutch pharmacy, particularly with digital or online pharmacy operations.
• Thorough knowledge of Dutch pharmaceutical laws and standards
• Native communication skills in Dutch, excellent proficiency in English
• Knowledge of French is a major plus.
• Eligible to be appointed as “Verantwoordelijke Apotheker” for IGJ compliance.
• BIG Registration
• Familiar with GDP (Good Distribution Practice) and safe storage protocols.
• Experience preparing for IGJ audits or writing pharmacy SOPs is highly valued.
• Experience managing both physical and online pharmacy services is preferred.
• Strong organisational skills, attention to detail, and the ability to work collaboratively with international teams.
• Comfortable working with digital systems and e-commerce platforms
• Understanding of GDPR and patient data protection in healthcare settings.
• Strong sense of responsibility and professional ethics
• Willingness to obtain a VOG (Certificate of Good Conduct), if requested by regulators.
• Familiar with GDPR, Dutch public health code, and Dutch rules around online sale and advertising of medications.
• Can be based anywhere in the Netherlands

ROLE OVERVIEW

We are seeking a qualified Head Pharmacist to oversee our online and on-site pharmacy operations. You will ensure compliance with EU & Dutch health law, IGJ, and GDP guidelines, supervise electronic prescription dispensing, manage regulatory documentation, and serve as the primary point of contact for health authorities.
The role requires experience in digital pharmacy services, strong knowledge of Dutch healthcare law, and the ability to work closely with our UK-based team.

KEY RESPONSIBILITIES

• Act as the responsible pharmacist overseeing all aspects of pharmacy operations, including prescription dispensing and compliance with EU & Dutch regulations.
• Ensure compliance with EU & Dutch law, IGJ, and GDP guidelines
• Supervise the dispensing process for prescriptions (Rx) and manage secure electronic prescription validation and fulfil digital prescriptions.
• Coordinate with our UK Head Office to align digital operations with local regulatory requirements in the Netherlands.
• Implement and maintain quality assurance protocols, including Good Distribution Practices (GDP) if applicable.
• Prepare and maintain regulatory documentation for audits, inspections, and compliance certifications.
• Advise patients on medication use, interactions, and best practices.
• Serve as the primary point of contact for Dutch health authorities such as IGJ and other relevant regulatory bodies.
• Provide strategic input on digital innovations and improvements for online service delivery while ensuring patient safety and data security.
• Supervise daily operations (especially for Rx fulfilment)
• Help define workflows between the digital platform and the physical pharmacy