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Verification Officer Team Lead - Cork at SGS

Cork, Munster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Verification, Processing, Attention To Detail, Accuracy, Flexibility, Computer Literate, MS Office, Interpersonal Skills, Communication Skills, Dealing With Public, Initiative, Teamwork, Fluent English

Industry

Professional Services

Description

Company Description SGS is the world's leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for quality and integrity. With more than 93,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. We deliver global service with local expertise, to market leading clients across 10 different industries worldwide. Job Description We are looking to recruit a Verification Officer Team Lead to work in our Cork NDLS Centre on a full time contract. This Agent Network is part of the National Driver Licence Service which SGS Ireland is delivering on behalf of the Road Safety Authority (RSA). The successful candidate will be expected to process driving licence applications, which includes; customer registration, verification, authentication and payment processing activities. To process applications within a defined time frame ensuring the highest standards of customer service are achieved. Qualifications Leaving Certificate and/or FETAC 5 skills certificate or greater Additional Information 12 month fixed term contract Attention to detail and accuracy is an essential part of the role Flexibility is very important Computer Literate; knowledge of MS Office Possess excellent interpersonal and communication skills Have experience in dealing with members of the public Be friendly, efficient and customer focused. Ability to work under own initiative or as part of a team Fluent English speaker (Fluent Irish speaker an advantage) This will be an immediate start. Use of a car and a full clean driving license is an advantage. Full training will be provided.

Responsibilities

The Verification Officer Team Lead will be responsible for processing driving licence applications, which includes customer registration, verification, authentication, and payment processing activities within the National Driver Licence Service Agent Network. The role requires processing applications within defined time frames while ensuring the highest standards of customer service are maintained.