Verifications Officer at Satellite Office

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verification, Validation, Credit Criteria Application, Policy Adherence, Stakeholder Engagement, Outbound Calls, AML/CTF Compliance, Responsible Lending, Attention To Detail, Regulatory Knowledge, Relationship Building, Communication, Adaptability, Tech Savvy

Industry

Outsourcing and Offshoring Consulting

Description

Verification Officers perform validation and verification checks for financial information, identification and documents involved in the loan application and review process. The role entails applying our credit criteria and policy to provide high-quality outcomes for our customers and contributing towards our settlement and turnaround time targets. KEY RESPONSIBILITIES Review the declared information, including identity, financial, employment and residential information, against bank statements and other documents to determine validity and accuracy Engage with internal and external stakeholders including Customer Operations, Business Development Managers and Associates, brokers and employers Perform outbound calls to assist applicants and brokers throughout the application Verify and validate that all lending policies are adhered to for each application Ensure each application complies with responsible lending and AML/CTF requirements Clear verbal and written communication with stakeholders to request further information and/or provide an outcome and reasoning Adhere to standard operating procedures to ensure efficient processing of applications and turnaround time targets are met Ad-hoc tasks as required SKILLS, QUALIFICATIONS, EXPERIENCE & BEHAVIOURS Previous lending experience is highly advantageous Excellent attention to detail and accuracy, with the ability to identify patterns Sound working knowledge of consumer lending regulatory and compliance requirements The ability to build relationships and coordinate with internal teams and customers Professional external verbal and written communication Ability to effectively communicate outcomes and reasoning to impacted parties Tech savvy, inquisitive, and the ability to pick up new programmes and processes quickly Highly adaptable to change

Responsibilities

Verification Officers are responsible for validating financial information, identification, and documents during the loan application process by applying established credit criteria and policy. Key duties include reviewing declared information against supporting documents and engaging with internal and external stakeholders to ensure compliance.