Verifying Official-Part-Time/On-Call
at Strategic Resources Inc
Stuttgart, Baden-Württemberg, Germany -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Jan, 2025 | Not Specified | 26 Oct, 2024 | 1 year(s) or above | Excel,English,Internet Explorer,Office Equipment,Customer Service Skills,Access,Powerpoint,Scanners,Outlook,Adobe Acrobat | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
VERIFYING OFFICIAL ID CARD OPERATOR - DEERS/RAPIDS (PART-TIME/ON-CALL)
Strategic Resources, Inc. (SRI) is an international, ISO 9001:2015 Certified, CMMI Level 3 Rated full-service provider with more than 36 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking customer-oriented Verifying Official ID Card Operations in support of the United States Army military, retirees, their families, and Department of the Army civilians.
Overview: Responsible for accountability, control, verification and issuance of military identification cards and Common Access Cards (CAC) for active-duty military, Reserve and National Guard members, military retirees, family members and dependents, and other eligible recipients. Customer Service skills are a must. The incumbent must be able to pass requirements for Verification Official certification with attendant duties and responsibilities, management of self toward achievement of higher-level objectives, and working reliably with normal supervision.
REQUIRED QUALIFICATIONS:
- At least one year of experience in a customer service environment, preferably in a Human Resources related position.
- The ability to work at an accelerated pace.
- Obtain a favorable criminal background check and security investigation.
- US Citizen.
- Proficient in English, both written and oral.
- Proven customer service skills.
- Proficient in Microsoft Office software applications including Word, Excel, Access, PowerPoint, and Outlook, plus Adobe Acrobat 6.0 and Internet Explorer 7 or above.
- Proficient in the use of basic office equipment such as computers, copiers, fax machines, scanners.
- Must successfully complete RAPIDS certification within seven business days after being hired.
- Type 25 words per minute.
- Previous CAC or similar Government contract employment experience is a plus.
- Familiarity with the military is desirable.
Responsibilities:
- Controls and issues identification tags and Geneva Convention Cards to military members, deploying civilian employees and other eligible recipients.
- Screens Soldiers, family members and dependents for purpose of visit.
- Briefs Soldiers and family members on policies and procedures.
- Maintains the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS).
- Performs all ID Card and CAC issuance related tasks including research and review of source documents, verification of eligibility, and discussion of entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide.
- Issues memorandums of authorization for use of Commissary and Post Exchange to eligible customers, as well as Government ID Cards (DA Form 1602) to eligible Government employees.
- Performs routine maintenance on computers and printers, i.e., changes ribbons, adds toner and developer, cleans printers, etc.
- Revises and prints correspondence in the proper format under applicable regulations and guidelines and prepares weekly and monthly reports of work and work activities.
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Other Industry
HR / Administration / IR
Other
Graduate
Proficient
1
Stuttgart, Germany