Perpetual Innovation Inc. is a customer-focused consulting firm in Marlton, NJ. We design and implement direct customer support and sales campaigns for major telecommunications companies, helping expand their market reach and elevate customer satisfaction. Our mission at Perpetual Innovation Inc. is to create meaningful and positive experiences with every customer we meet. We are the market leader in developing impactful customer service and sales campaigns that will drive our clients’ market reach to higher levels. We are currently seeking driven individuals to join our team as Verizon Customer Support Trainees to help us achieve our company’s and clients’ goals of long-term success and customer satisfaction.

QUALIFICATIONS OF THE VERIZON CUSTOMER SUPPORT TRAINEES:

• High school diploma or GED required
• 0–2 years of experience in customer service, retail, or sales preferred
• Strong communication and problem-solving skills
• Enthusiastic, approachable, and team-oriented
• Willing to work in-person in a field-based sales/support environment
• Self-motivated and goal-driven

• Engage directly with customers to provide support, promote service options, and complete new enrollments
• Educate customers on product offerings and current promotions
• Build long-term customer relationships by providing value and a great service experience
• Identify upselling opportunities to enhance service packages
• Record customer interactions and maintain up-to-date account information
• Collaborate with team members in training and team-building events to refine customer service and sales strategies
• Meet or exceed weekly performance and satisfaction targets.