ABOUT US:

At Rose Valley Veterinary Hospital we pride ourselves on delivering compassionate, high-quality veterinary care to pets and their families. Our team is dedicated to creating a welcoming environment for clients and a supportive, collaborative workplace for staff. We are currently seeking a motivated and caring Veterinary Assistant/Receptionist to join our team.

POSITION OVERVIEW:

This dual role is a key part of our clinic operations, providing both front-desk support and hands-on assistance in the treatment area. The successful candidate will be client-focused, organized, and passionate about animal care.

QUALIFICATIONS:

• Previous experience in a veterinary or animal care setting preferred, but not required.
• Strong communication and customer service skills.
• Ability to multitask and remain calm in a busy environment.
• Comfortable handling animals of various sizes and temperaments.
• Team player with a positive and flexible attitude.
• Basic computer skills (experience with veterinary software an asset).
• Self-motivated individual, who can see tasks that need to be completed and do them without the need for supervision.

• Greet clients with warmth and professionalism, in person and over the phone.
• Schedule appointments, manage patient records, and process payments.
• Assist veterinarians and technicians with animal handling, examinations, and procedures.
• Maintain cleanliness and organization of exam rooms and common areas.
• Provide compassionate care and support to pets and their families.
• Perform general administrative tasks to ensure smooth daily operations.