VETERINARY OPERATIONS & SUPPORT COORDINATOR (AFTERNOON SHIFT – SA TIME)

· 3pm–12am SAST | Remote | Full-Time or Part-Time
· Join a highly successful & growing global start-up
· Combining your knowledge of the Veterinary industry with your customer experience skills

PREFERRED BACKGROUNDS & EXPERIENCE

Veterinary or Animal Health Background (strongly preferred)

• Experience working in a veterinary clinic (reception, nurse, admin, or vet assistant roles)
• Understanding of clinical workflows, terminology, and client communication in animal care
• Familiarity with practice management systems like EzyVet, Avimark, or similar

VetCheck is looking for a sharp, organised, and proactive Veterinary Operations & Support Coordinator to support our global veterinary SaaS platform during the evening hours in South Africa. This is a key behind-the-scenes role focused on maintaining smooth operations, supporting the team with training and tech queries, and keeping our pipelines and campaigns on track.
This is an ideal role for a veterinarian or veterinary nurse who is looking for a change in career and a change in pace.

What You’ll Be Doing:

• Pipeline Oversight: Review and update CRM pipelines, flag overdue actions, and support lead generation workflows.
• Training & IT Back-Up: Assist with onboarding questions and provide light IT/training support for the international team.
• Campaign Coordination: Help set up or update email and social media campaigns (using provided templates and content).
• End-of-Day Handover: Summarise team activities, identify gaps, and prepare a morning handover for the next shift.

What You’ll Need:

• Solid admin or operations experience (SaaS, marketing, tech support, or similar).
• Highly organised with excellent attention to detail and follow-through.
• Tech-savvy: confident using CRMs, Google Workspace, Slack, and digital tools.
• Proactive, self-directed, and able to spot and solve problems independently.