Veterinary Customer Care Representative at Virtual Veterinary Solutions Inc
Fredericton, NB E3B 8K4, Canada -
Full Time


Start Date

Immediate

Expiry Date

25 Nov, 25

Salary

16.5

Posted On

26 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

At VVS, every call you take helps pets get the care they need and strengthens the bond between veterinary teams and their clients. If you love connecting with people, enjoy learning new things every day, and want to work in a positive, team-oriented environment, we’d love to meet you.

ASSETS (BUT NOT REQUIRED):

  • Previous client service experience
  • Basic knowledge of veterinary medicine
  • Bilingualism
    Ready to Join Us?
    If you’re looking for a role where your personality, adaptability, and attention to detail will shine — and where you’ll make a real difference every day — apply now and start your journey with us.
    Job Types: Full-time, Permanent
    Pay: $16.50-$18.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Work Location: In perso

How To Apply:

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Responsibilities
  • Be the first point of contact for clients, creating a warm, professional, and caring impression.
  • Communicate clearly and empathetically with clients via phone.
  • Schedule appointments and surgical procedures with accuracy.
  • Follow hospital protocols while adapting to each client’s unique needs.
  • Provide client education on topics like vaccinations and parasite prevention.
  • Process payments, maintain accurate records, and facilitate communication between clients and veterinary teams.
  • Support your teammates and contribute to a positive, solutions-focused workplace
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