Veterinary ER Referral Coordinator at Wake Veterinary Medical Center

Knightdale, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Veterinary emergency experience, Communication, Organizational skills, Time management, Veterinary medical terminology, Customer service, EzyVet, Documentation, Interpersonal skills, Attention to detail, Professionalism

Industry

Veterinary

Description

Description Wake Veterinary Medical Center is a 24-hour hybrid hospital offering primary care, emergency, surgery, internal medicine, oncology, advanced imaging (ultrasound and 64-slice CT), and cardiology services through our partnership with CVCA. We’ve doubled our facility space and expanded our diagnostic capabilities to better support our patients and referring veterinarians.? We’re also known for exceptional ICU care, delivered by a stable and experienced team of credentialed technicians and assistants.? Located in Knightdale, NC—just off I-540—we’re a quick and easy commute from anywhere in the Research Triangle. Raleigh is consistently ranked among the top cities to live in the U.S., offering everything from highly rated schools and family-friendly amenities to incredible food, extensive trails, and a central location in the state.? We are seeking an experienced and detail-oriented Referral Coordinator to join our team. This role plays a vital part in ensuring seamless communication and coordination between our Emergency Department, clients, and referring veterinarians. Key Responsibilities Serve as the primary liaison between referring veterinarians who wish to transfer care to our hospital for emergency and ICU services. Demonstrate knowledge of veterinary medical procedures and terminology to effectively communicate with referring veterinarians and veterinary professionals. Maintain accurate documentation and follow-up for all referrals and communications. Support hospital operations with professionalism and efficiency in a fast-paced environment. Qualifications Minimum of 5 years of veterinary emergency experience required. Strong communication, organizational, verbal, and time management skills. Demonstrated ability to maintain professionalism and positivity under pressure. EzyVet experience is a plus. Attention to detail and commitment to excellent customer service is always expected. Perks and benefits include: Tuition assistance A choice between two medical plans with prescription drug benefits Dental and vision coverage available 401(k) Savings Plan with employer match, including immediate vesting Life insurance for yourself, spouse and eligible dependents available Paid time off / holidays Health Savings Account available Short term disability available Supplemental critical illness and accident plans available Uniform allowance Continuing education allowance for credentialed technicians Employee assistance program We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Responsibilities

Serve as the primary liaison between referring veterinarians and the hospital to facilitate seamless patient transfers. Maintain accurate documentation and ensure efficient communication between the Emergency Department, clients, and referring professionals.