LOVE ANIMALS AND PEOPLE? SUPER ORGANISED WITH A BIG HEART? KEEP READING!

We’re a friendly, passionate GP clinic that also offers three exciting referral services—dentistry, endoscopy, and feline medicine—and we’re looking for a front-desk superstar to be the welcoming face of our team!If you’re someone who thrives in a busy, client-focused environment and loves being the calm, friendly voice at the end of the phone (or front of the desk), you might be exactly who we’re looking for!

A LITTLE ABOUT US:

We’re a bunch of fun, caring, and slightly nerdy animal lovers who are passionate about delivering the highest level of care to every patient and client. While we’re a GP clinic at heart, we also get to do some seriously cool stuff through our referral services in dentistry, endoscopy, and feline medicine—so no two days are ever quite the same!You’ll be part of a warm, supportive team where we genuinely look out for one another and make space for learning, laughter, and good coffee (or tea—we don’t judge).
The ideal candidate is a detail-oriented team player who will be leading the front of house team who are the first point of contact for visitors at the clinic and would also have an interest in learning about animal care with the goal of progressing their career.

Responsibilities

• Welcoming clients and patients with a smile
• Managing bookings for both general practice and referral appointments
• Supporting our vets and nurses with smooth daily operations
• Keeping things organised and running like clockwork!
• Answer and direct phone calls.
• Schedule appointments.
• Checking in patients.
• Collecting payments.
• Maintain records as necessary .
• Manage the receptionist area and assist with admin tasks as needed.
• Undertaking additional tasks as may be assigned.

Qualifications

• Exceptional customer care skills – warm, patient, and always ready to help
• Great IT skills – comfortable navigating booking systems, emails, and databases
• A quick learner with excellent attention to detail
• Calm and collected under pressure, with a positive and proactive attitude
• High school diploma or relevant work experience.
• 3 or more years of front of house experience.

In Village Vets, we strive to provide the best standard of care to our patients and the best service to our clients. We are proud to support our staff and encourage any interest in further education. Many of our receptionists have carried out certs in management and reception courses.
If you love a fast-paced, people-focused role and want to be part of a clinic that truly values its team—you’ve just found your new work family! Apply now and come help us make every client and patient feel like VIPs. We can’t wait to meet you!
With continued growth, we may also have opportunities in other locations which we are happy to discuss at the interview stage.
NB: This job description is developed to help you gain a better understanding of the job role and is by no means exhaustive.
Job Type: 33 hours per week
Pay: Up to €13.50 per hour

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• Gym membership contribution
• Private medical insurance
• Paid Charity day
• Maternity/paternity/adoptive leave
• Bereavement leave
• LOS holidays
• Free pet health plan

Schedule:

• Day shift
• Weekend availability

Application question(s):

• Will you in the future require a Work permit to work in Ireland?

Experience:

• front of house: 2 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Application deadline: 15/9/2025
Reference ID: FOH Clondalkin
Job Types: Part-time, Permanent
Pay: Up to €13.50 per hour

Benefits:

• Additional leave
• Bike to work scheme
• Company events
• Employee discount
• Gym membership
• Private medical insurance

Ability to commute/relocate:

• Clondalkin, CO. Dublin: reliably commute or plan to relocate before starting work (required)

Experience:

• Front of House: 3 years (required)
• Veterinary reception: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In perso

• Welcoming clients and patients with a smile
• Managing bookings for both general practice and referral appointments
• Supporting our vets and nurses with smooth daily operations
• Keeping things organised and running like clockwork!
• Answer and direct phone calls.
• Schedule appointments.
• Checking in patients.
• Collecting payments.
• Maintain records as necessary .
• Manage the receptionist area and assist with admin tasks as needed.
• Undertaking additional tasks as may be assigned