VETERINARY HOSPITAL SHIFT LEAD

A career at Banfield means you’ll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal.

JOB SUMMARY

The Veterinary Hospital Shift Lead (“Shift Lead”) provides exceptional client and pet experiences while assisting the Practice Manager and/or Chief of Staff (COS) in guiding the team to maximize productivity and profitability of the hospital, and helps ensure effective communication with all clients, internal stakeholders, and colleagues. The Shift Lead also performs the duties of a Client Services Coordinator and Veterinary Assistant when needed.

THE FIVE PRINCIPLES

Every associate including the Shift Lead has an important contribution to make to the veterinary team. We’re looking for Shift Leads who are dedicated to their work, have a positive attitude and use our Five Principles:

• Quality – The consumer is our boss, quality is our work, and value for money is our goal.
• Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency – We use resources to the full, waste nothing and do only what we can do best.
• Freedom – We need freedom to shape our future; we need profit to remain free.

Please refer the Job description for details