DESCRIPTION

We are looking for a Veterinary Office Assistant (VOA) to join our growing team! Our clinic is a fast-paced, multi-doctor practice that cares for companion animals (cats and dogs) as well as exotics (rabbits, small mammals, reptiles, birds—you name it!). We are passionate about providing top-notch care while keeping our work environment supportive, fun, and team-focused.
As a VOA, you’ll be an essential part of the action—helping our vets and RVTs with appointments and treatments, handling and restraining animals with care, keeping the clinic clean and organized for patient safety, and making sure everything runs smoothly behind the scenes. You’ll also be a friendly, reassuring face for our clients, helping pet owners feel comfortable and informed.
We know vet med can be busy, but we believe in work-life balance, a positive team culture, and a few well-earned perks. You’ll get staff discounts on services, products, and food, health benefits, and a flexible schedule. Our newly renovated clinic is bright, spacious, and modern, with a huge staff room where you can kick back and enjoy a well-deserved break. Oh, and did we mention we have a fancy espresso machine? Caffeine makes everything better.

QUALIFICATIONS

• High school diploma or equivalent
• Experience in the Veterinary field or a pet-handling role (kennels, daycare, grooming, training) is preferred, but we’re happy to train the right candidate!
• Knowledge of Veterinary Medicine or willingness to learn the industry
• Ability to work effectively as part of a team and assist staff with various tasks
• Excellent customer service and communication skills

• Assisting veterinarians and RVTs with patient care, treatments, and diagnostics
• Providing basic patient monitoring and support under the direction of veterinarians and RVTs
• Helping to prepare and clean exam rooms before and after appointments
• Cleaning and maintaining clinic areas to ensure a safe and sanitary environment
• Assisting with surgery prep and post-op patient care as needed
• Handling and restraining animals with care and compassion
• Helping to educate clients by providing general information on vaccines, procedures, and post-care instructions (with support from veterinarians and RVTs)
• Helping to dispense prescriptions by reviewing basic instructions with clients (as directed by veterinarians)
• Performing basic administrative duties such as answering calls and messages, booking appointments, updating files, and processing payments
• Stocking and organizing medical supplies
• Communicating regularly with management, RVTs, assistants, and doctors
• Maintaining composure and working well under pressure in a fast-paced environment
• Providing excellent customer service while ensuring the best care for pets and their owners