Veterinary Reception Manager
New Priory Vets, Brighton, Brighton, South East
Discipline: Non-clinical Support
Full Time
Up to £27,000 DOE

ABOUT US

New Priory Vets is a leading veterinary practice in Brighton. We have been caring for pets across Sussex for over forty years. Our RCVS-accredited Brighton hospital offers routine veterinary care alongside referrals and out-of-hours emergency services. We pride ourselves on our four pillars: integrity, professionalism, clinical excellence, and compassion. www.newprioryvets.com

As the Reception Manager, you will oversee the daily operations of our reception area, ensuring a welcoming and efficient experience for our clients and their pets. Your leadership will be pivotal in maintaining the high standards of client care that New Priory Vets is known for.

Key Responsibilities

• Lead and manage the reception team to deliver outstanding client service.
• Coordinate appointment scheduling and client communications.
• Handle client inquiries and concerns with professionalism and empathy.
• Collaborate with veterinary and administrative staff to ensure seamless operations.
• Maintain a tidy and organized reception area.