Veterinary Receptionist at Alliance Animal Health

Crete, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

17.0

Posted On

27 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Triage, Scheduling, Payment Processing, Communication, Multitasking, Organization, Computer Skills, Compassion, Emotional Support

Industry

Veterinary Services

Description

Company Description Plum Creek Regional Animal Medical Center is a well-established, progressive, fast-paced 3 doctor small animal practice with a near-by outpatient clinic. Plum Creek offers many services to provide the best comprehensive care to our patients including Wellness and Preventive Care, Illness and Urgent Care, Surgery, Endoscopy, Acupuncture, Dentistry, Cold Therapy Laser, In-House Diagnostics, Digital full body and dental radiology, Ultrasonography, Boarding, Grooming, and more. We are proud to be a 25-year AAHA-Certified hospital. Plum Creek Regional Animal Medical Center is just east of Crete, Illinois near the Indiana border with our outpatient clinic just 7.8 miles away in Dyer, Indiana. Our limited-service outpatient clinic provides doctors and staff the ability to enjoy variety while the records and clients are shared between locations. To learn more about us click here. Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We’re looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay Range: $15-$17 an hour or based on experience Schedule: Majority of shifts will be afternoon/PM with some morning shifts to fit the needs of our clinic. We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/. #SS1

Responsibilities

Manage the hospital reception area by greeting clients, answering inquiries, and triaging concerns. Handle appointment scheduling, client check-in/out, and payment processing while providing emotional support to clients.