Veterinary Receptionist at Alliance Animal Health

Ocala, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

16.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Greeting, Triage, Scheduling Appointments, Check In/Check Out, Payment Processing, Compassionate Communication, Emotional Support, Organization, Computer Skills, Self-Starter, Team Player, Multi-Tasking

Industry

Veterinary Services

Description

Company Description Marion Veterinary Hospital is the longest standing small animal practice in Ocala, Florida. We are a progressive, high-quality two doctor practice focusing on small animals, pocket pets, reptiles, and birds. Services we offer include preventative care, soft tissue surgery, dentistry, emergency and urgent care, in-house diagnostics, digital full body and dental radiology, acupuncture, boarding, and grooming. We are proud to be the only AAHA (American Animal Hospital Association) accredited practice in Ocala! Our goal is to provide comprehensive and compassionate care for each patient and to effectively communicate with every pet parent. We work closely with the College of Veterinary Medicine at the University of Florida-Gainesville (UF) for more complex medical and surgical cases. Locally, we refer after-hours emergencies to PETS (Pet Emergency Treatment Services), an overnight, weekend and holiday emergency hospital staffed by UF clinicians, residents, students, and staff. Marion Veterinary Hospital is located in Ocala, the seat of Marion County, in north central Florida. We are the “Horse Capital of the World” and the countryside is filled with gently rolling hills and pastures. Ocala is a family-friendly city with a variety of restaurants, shopping, arts community, parks, and recreation. Gainesville is a short 45-minute drive, Orlando, and Tampa are just 90 minutes away, making them easily accessible with their international airports, shopping, dining and world-class entertainment and theme parks. Beaches on both the Gulf Coast and Atlantic Coast are accessible within a 2-hour drive, including the historical town of St. Augustine. Ocala is a great place to achieve work-life balance and call your home! To learn more about us click here. Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We’re looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay Range: $15.00 - $16.00/hr We offer our staff: Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Holiday Pay *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note – some benefits may only be available to or vary slightly for full-time employment status vs part-time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

Responsibilities

Key duties involve maintaining the visual appeal of the reception area, welcoming clients and patients, answering inquiries, triaging concerns, managing communications, scheduling appointments efficiently, and processing client check-in/check-out and payments. Receptionists must also provide friendly emotional support to clients during difficult times while handling medical outcomes discreetly.