Veterinary Receptionist at Alliance Animal Health

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

19.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Veterinary Reception, Client Triage, Appointment Scheduling, Payment Processing, Customer Service, Multi-tasking, Communication, Organization, Computer Skills, Emotional Support

Industry

Veterinary Services

Description

Company Description PAWSitive Veterinary of New York is a full-service, small animal practice in Brooklyn. We provide high-quality, comprehensive care including preventative medicine, wellness care, dentistry, in-house diagnostics, surgery, and more. Our fantastic team of doctors and technicians is devoted to caring for each pet as their own. We pride ourselves on maintaining ambitious standards with client-centered service. PAWSitive Veterinary’s goal is to keep pets healthy and happy through preventative medicine where we can catch and treat medical conditions early on. We partner with clinics in the area to have a wide selection of emergency referral services at our fingertips when our clients are in need of after-hours or critical care. Brooklyn is New York City’s most populous borough. We are located on the west side of the island in proximity to many parks and dog-friendly areas. The area is home to iconic New York attractions like Coney Island, the Brooklyn Bridge, and some of the best New York-style pizza. Head to Brooklyn Heights for breathtaking views of the Manhattan skyline. Sports fans can enjoy a game of professional basketball, hockey, or baseball. Enjoy all the amenities and entertainment NYC has to offer while experiencing a more laid-back lifestyle. From delicious Italian restaurants in Bensonhurst to beautiful neighborhood parks, Brooklyn is a state of mind as well as a dynamic community! To learn more about us, click here! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We’re looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay range: $16-19/hr depending on experience We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

Responsibilities

Manage the hospital reception area by greeting clients, answering inquiries, and triaging concerns. Handle administrative tasks including scheduling appointments, processing payments, and coordinating communication via phone and email.