Veterinary Receptionist at Animal Outpatient Specialty Network

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Receptionist Skills, Multitasking, Communication, Self-Motivation, Efficiency, Adaptability, Accountability, Scheduling, Payment Processing, Medical Records Management, Client Greeting, Lab Results Handling, Case Triaging, Team Collaboration, Diversity Openness, Initiative

Industry

Veterinary Services

Description

Description Animal Eye Clinic is currently seeking a motivated, experienced individual to join our reception staff at our Southside Blvd. location. We are a very busy, fast-paced veterinary ophthalmology clinic. We strive to provide our clients a welcoming and comforting atmosphere. Management of multiple phone lines and medical records is involved. Self-motivation, efficiency, and multitasking is a MUST for this position. In addition to our clients, communication with our referring veterinarians is a large part of this position. Making sure that our referring veterinarians are satisfied with our correspondence is of the utmost priority. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Requirements Job Requirements: Ability to process payments efficiently Scheduling appointments and reminder calls Inputting information into practice management software Triaging cases over the phone and communication with appropriate staff to determine urgency of the case. Greeting clients with a welcoming demeanor Receiving lab results and getting results to appropriate staff Communicating with technical staff regarding appointments and flow of the appointments Communicating with our sister office in Jacksonville. Learning medical conditions and what type of appointment is needed Answering client and referring veterinarian question about services provided Extended periods of time at a computer Be able to alphabetize and file records The ability to sit or stand for extended periods of time Available to work irregular hours based on each day’s case load Minimum Requirements: High school diploma/GED or equivalent combination of education and experience Minimum of 3 years experience in a veterinary practice. Schedule: 10 hour shift Day shift Monday to Friday Overtime Experience: Customer service: 3 years (Required) Receptionist: 3 years (Required) Company Benefits: Paid vacation Paid holidays Competitive wages Medical, dental, vision, dependent care FSA, and short-term disability benefit options Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets Please respond with your resume and cover letter. We review applicants and may reach out between Monday and Friday, 8:00 AM to 5:00 PM, so please be sure to include your preferred contact information for that range of time. Please note that interviews may be conducted via Face Time or Facebook Messenger video call.

Responsibilities

The Veterinary Receptionist will manage multiple phone lines, schedule appointments, and communicate with clients and referring veterinarians. They will also handle medical records and ensure a welcoming atmosphere for clients.