Veterinary Receptionist at Animal Outpatient Specialty Network

Mill Valley, California, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Communication, Multi-Tasking, Detail-Oriented, Dependable Attendance, Professional Appearance, Self-Motivated, Computer Competence, Veterinary Experience, Customer Service, Appointment Scheduling, Fee Collection, Patient Discharge, Record Maintenance, Team Assistance, Warm Interactions, Clean Clinic Maintenance

Industry

Veterinary Services

Description

Description Join our close-knit veterinary specialty practice, where you can positively impact the lives of dogs, cats, and the people who love them. We are a hard-working, fun-loving team, dedicated to providing 5-star service to our clients and unparalleled care for their pets. We have been the only dental specialty practice in Marin County for over 25 years, and we are proud to have set the standard for specialty dental care in the Bay Area. We are looking for a Veterinary Receptionist to join our team. Requirements Duties (including but not limited to): Answering phones, greeting patients & clients Scheduling appointments Answering email inquiries, returning phone calls Sending email and text reminders Collecting fees for services Discharging surgical patients and reviewing instructions with clients Communicating with referring veterinary hospitals Maintaining paperless medical records Assisting technician team with maintaining a clean clinic Requirements: High school diploma or equivalent required Must have experience working in the public (ie: restaurant, retail or service business) Experience in a veterinary hospital or doctor’s office is a plus Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day At least 1 year of client service experience, preferably in a medical, dental or veterinary clinic A professional appearance and demeanor that represents our first class medicine Self-motivated, detail-oriented, able to multi-task, able to return to tasks rapidly after interruptions Excellent client communication skills: professional yet warm interactions with clients Competence with computers; we are a near-paperless practice Passionate about helping animals and respectful towards clients and teammates Benefits: Paid vacation Paid holidays Competitive wages Medical, dental, vision, dependent care FSA, and short-term disability benefit options Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets

Responsibilities

The Veterinary Receptionist will be responsible for answering phones, greeting clients, scheduling appointments, and managing communications with clients and referring veterinary hospitals. Additional duties include collecting fees, discharging surgical patients, and assisting with maintaining a clean clinic.