We are looking for a friendly and organised receptionist/admin assistant to join our welcoming, talented team at Bishop’s Stortford Veterinary Hospital. Discover what it means to be part of a busy veterinary hospital committed to exceptional care for pets and outstanding service for their families.

Key Responsibilities:

• Booking appointments and answering client queries via telephone and email.
• Processing payments and updating client records on our PMS system.
• Maintaining and re-stocking our reception area.
• Supporting the team with general administrative tasks.
• Performing light cleaning duties, such as hoovering and mopping.
• Assisting vets with preparing, printing, and organising documents.

Experience and skills we are looking for:

• Excellent IT skills: Comfortable using Microsoft Office and learning new practice management systems (PMS), email communication, and document preparation.
• Strong communication and organisational skills: We need someone who is extremely organised, has strong communication skills over the phone and via email, and happy working on multiple tasks simultaneously.
• Flexibility to help with holiday/sickness cover
• Strong attention to detail is essential
• A love for working with animals and their owners, delivering exceptional service.

Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 18 – 21 per week

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount

Work authorisation:

• United Kingdom (preferred)

Work Location: In person
Application deadline: 17/06/202

• Booking appointments and answering client queries via telephone and email.
• Processing payments and updating client records on our PMS system.
• Maintaining and re-stocking our reception area.
• Supporting the team with general administrative tasks.
• Performing light cleaning duties, such as hoovering and mopping.
• Assisting vets with preparing, printing, and organising documents