Brighton Veterinary Clinic is seeking an enthusiastic and reliable Veterinary Receptionist or Veterinary Office Assistant (VOA) to join our team.
We provide high-quality medical and surgical services for dogs and cats. We aim to create a friendly, inclusive work environment where every team member can shine, while striving for excellence in pet care and client communication. We value teamwork, a positive attitude, and a willingness to learn and adapt.

Duties will include:

• Welcome clients and their pets upon arrival;
• Answer client inquiries in-person or via email, text, phone, and on our social media channels;
• Provide clear and concise information about the services and products offered by the clinic;
• Collect and update client information in the database;
• Schedule appointments;
• Check in and out clients and their pets;
• Process payments and handle financial transactions;
• Keep the hospital (especially reception and the examination rooms) clean and tidy;
• Assist with laundry, mopping, surgical instruments cleaning and sterilization;
• Clean up after patients, walks dogs as needed, feed and clean patients as needed;
• Assist veterinarians and veterinary technicians in their daily duties;
• Help hold animals while veterinarians are performing examinations;
• Communicate effectively with the rest of the team to ensure smooth operations.

Your qualifications:

• Experience as a medical or veterinary receptionist or veterinary assistant is preferred;
• Experience and demonstrated excellence in customer service is preferred;
• Experience working with animals is strongly preferred.

As the successful candidate, you have:

• Excellent communication skills, both verbal and written;
• Strong interpersonal skills and ability to work well in a team environment and under pressure;
• A positive attitude and a friendly disposition;
• Superior work ethic;
• Attention to detail;
• Ability to multitask effectively;
• Proficiency in using computer software.

Part-time hours are available. Schedule may include weekdays between the hours of 8 am to 6 pm. Rotating or regular Saturday availability (9 am - 3 pm) is necessary.
Compensation is commensurate with experience and qualifications, and starts at $18/hour. We offer a flexible schedule, generous vacation allotment, health benefits and discounted pet care.
Apply via email with cover letter and resume attn: Dr. Stephanie Cory at admin@brightonvet.ca
Job Types: Full-time, Part-time
Pay: From $18.00 per hour

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care

Application question(s):

• Describe your ideal workplace in a few words.
• Describe your experience working with animals.
• What is your availability? The clinic is open weekdays 8am-6pm and Saturdays 9am-3pm. Are there any times during those hours when you are not available?

Experience:

• receptionist: 2 years (preferred)
• working in a veterinary clinic: 1 year (preferred)

Work Location: In perso

• Welcome clients and their pets upon arrival;
• Answer client inquiries in-person or via email, text, phone, and on our social media channels;
• Provide clear and concise information about the services and products offered by the clinic;
• Collect and update client information in the database;
• Schedule appointments;
• Check in and out clients and their pets;
• Process payments and handle financial transactions;
• Keep the hospital (especially reception and the examination rooms) clean and tidy;
• Assist with laundry, mopping, surgical instruments cleaning and sterilization;
• Clean up after patients, walks dogs as needed, feed and clean patients as needed;
• Assist veterinarians and veterinary technicians in their daily duties;
• Help hold animals while veterinarians are performing examinations;
• Communicate effectively with the rest of the team to ensure smooth operations