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Veterinary Receptionist - Call Center - Entry Level at ShotVet
, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

0.0

Posted On

12 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Call Handling, Appointment Scheduling, Database Management, Interpersonal Communication, Sales, Bilingual English and Spanish, Dialpad

Industry

Veterinary Services

Description
Entry-Level - Call Center Rep (Veterinary) ShotVet is seeking skilled call center agents to work On-Site at our Longwood, FL office. Join our growing team of folks who help pet parents find our pop-up events, locate records, purchase products and packages, etc. We are one of the fastest growing companies in America! Schedule: 5 days per week, FULL TIME or PART TIME WEEKENDS REQUIRED. Hours of operation: 9am - 9pm (Must be able to work 8-hour shifts Morning and Evening Shifts) Responsibilities: * Answering incoming calls / chats and responding to client inquiries and concerns * Providing accurate information about our services and products * Scheduling appointments and coordinating with our field team  * Maintaining client records and updating our database * Assisting with administrative tasks as needed Minimum Qualifications: * Love for dogs and cats * Enjoy helping people in a calm and loving way * Can handle multiple calls and chats * Desire to learn about different veterinary vaccines and products * Excellent communication and interpersonal skills Preferred Qualifications: * Prior exposure to Dialpad * Experience in a call center or veterinary setting * Prior sales experience with metric expectations * Bilingual in English and Spanish WEEKEND WORK REQUIRED. NO REMOTE POSITIONS. FULL TIME ONLY (2 days off during week) RELIABLE TRANSPORTATION REQUIRED. DRUG & BACKGROUND TESTS REQUIRED.
Responsibilities
Handle incoming calls and chats to assist pet parents with inquiries, product purchases, and appointment scheduling. Maintain accurate client records and coordinate with the field team to ensure smooth operations.