Veterinary Receptionist
Castle Vets Pet Healthcare Centre, Reading, Reading, South East
Discipline: Non-clinical Support
Full Time
Up to £25,484.71 DOE
Are you a friendly, organised, and proactive individual seeking a rewarding full-time role that combines your passion for animals with exceptional customer service? Castle Vets, a well-established small animal hospital in Reading, is looking for a Veterinary Receptionist to join our dedicated team.

ABOUT US

Castle Vets is a trusted small animal veterinary hospital providing high standards of patient care. We’re proud to hold hospital status along with Gold Cat Friendly and Silver Rabbit Friendly accreditations. Our modern facilities include a CT scanner, digital and dental X-ray, ultrasound, and endoscopy.
You’ll be joining a collaborative, supportive, and friendly team that values compassion, professionalism, and excellent service for both clients and their pets.

• Welcoming clients and their pets in a warm, professional manner
• Managing reception duties such as phone calls, appointment bookings, and general inquiries
• Processing insurance claims and pet health club memberships
• Keeping client records accurate and up-to-date
• Supporting the veterinary team with administrative tasks away from the front desk
• Remaining calm and compassionate in high-pressure or emotional situations