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Veterinary Receptionist, Central Victoria Veterinary Hospital at VCA Animal Hospitals
Victoria, BC V8X 2R3, Canada -
Full Time

Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

0.0

Posted On

16 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Textbooks, Journals, Research, Hospitals

Industry

Hospital/Health Care

Description
Responsibilities
  • Create a warm and welcoming environment for our patients and pet parents
  • Ability to answer a multiline phone system and track and schedule appointments effectively
  • Placing outbound calls to pet parents for follow-up and future appointment bookings
  • Respond and manage email correspondence; clients, referring veterinarians & internal office messages
  • Admitting and discharging pet patients
  • Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
  • General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
  • Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
  • Previous customer service or front desk experience in hospitality is an asset!
  • No experience with animals, no problem, so long as you love pets