Veterinary Receptionist - Greencross Ellenbrook at Greencross Pet Wellness Company

Ellenbrook, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Veterinary Reception, Customer Service, Communication, Multi-tasking, Attention to Detail, Team Player, Compassion, Organizational Skills, Scheduling Systems, Animal Knowledge, Client Management, Triage, Vaccine Schedules, Nutrition Advice, Parasite Prevention

Industry

Retail

Description

Company Description If you're a people-person with a soft spot for pets, we’ve got the perfect job for you! We are seeking a compassionate, detail-oriented veterinary receptionist to support our team and ensure our clients and their pets receive outstanding care from the moment they walk in. Greencross Ellenbrook is one of our newer clinics in the area! Co-located next door to a Petbarn store, we have 3 consultation rooms, 1 theatre, separate dog ward, x-ray, ultrasound, and in-house lab equipment. This is a modern, purpose-built clinic with a loyal and growing client base! Our team is friendly, caring, and genuinely passionate about what we do. We pride ourselves on creating a supportive environment where everyone feels valued and respected. You’ll be joining a group that loves to share knowledge, celebrate wins together, and help each other through challenges. We believe in collaboration, open communication, and making every day enjoyable, because when the team thrives, so do our patients and clients. If you’re a junior nurse or graduate vet student looking for your first role in the industry, this could be the opportunity for you! About The Role Casual position – 9am to 2pm (1 to 2 days per week or as required), with flexibility for annual leave/personal leave coverage as required Responsible for all reception duties, including: Welcoming clients and patients Answering phones and booking appointments through our patient management system Processing payments and managing client emails Organising patient admission paperwork and banking duties Triaging patients Providing general advice on vaccine schedules, nutrition, and parasite prevention What We're Looking For Cert IV in Vet Nursing or Graduate Vet Student preferred Good knowledge and understanding of animals Motivated and driven personality Ability to multi-task under pressure with a calm, compassionate demeanour Confident with scheduling systems and basic account management Highly organised with strong attention to detail Able to prioritise tasks effectively and manage varying workloads Accountable, reliable, and a great team player Excellent communication and customer service skills with the ability to build rapport easily Take the next step in your career! Apply now and become part of the Greencross family at Ellenbrook. For a confidential discussion, please contact Victoria Mckeown on 0404 633 457 or [email protected]

Responsibilities

The veterinary receptionist will be responsible for all reception duties, including welcoming clients, answering phones, booking appointments, and processing payments. They will also triage patients and provide general advice on vaccine schedules and nutrition.