COMPANY OVERVIEW

Iveagh Vets is a local independent mixed veterinary practice in Banbridge. We pride ourselves in providing excellent, friendly, and professional services to our clients.

SUMMARY

We are seeking a dedicated Veterinary Receptionist to join our team in Banbridge. This role is vital in ensuring our clients receive exceptional service and support, aligning with our mission of providing excellent veterinary care.

• Managing client interactions at reception
• Scheduling appointments and diary management
• Processing payments and managing billing enquiries
• Administrative tasks to ensure the smooth running of the practice
• Handling requests for repeat prescriptions promptly and accurately
• Maintaining a clean and tidy reception area
• Any other duties as required
• Essential Criteria
• Good general education to include minimum GCSE grade C in English and Maths
• Strong communication and customer service skills in-person, over the phone and in writing
• Ability to remain calm and composed whilst working efficiently
• Attention to detail with accuracy and confidentiality in handling client records, payments and administrative tasks
• Excellent organisational skills, including the ability to manage time and prioritise effectively
• IT skills, skilled in using Microsoft word and excel packages
• Proven ability to work effectively as part of a team, and independently when needed, within specified guidelines or processes
• Desirable Criteria
• Minimum 1 year’s experience in a receptionist or office administrator role
• Hours
• 2-3 days per week (Monday to Friday)
• Plus every 2nd Saturday morning 8.30am to 1.00pm
  Job Types: Part-time, Permanent
  Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• On-site parking

Work Location: In person
Application deadline: 10/09/2025
Reference ID: PT Veterinary Receptionist
Expected start date: 29/09/202