Veterinary Receptionist at Loving Care Animal Hospital

Palatine, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

21.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Animal Care, Multitasking, Organization, Payment Processing, Scheduling, Veterinary Terminology, Pet Behavior, Client Greeting, Record Keeping, Professional Demeanor

Industry

Veterinary Services

Description

Receptionist Loving Care Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission to [mission statement], expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Salary: $20-21 per hour Schedule: No weekends! Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Loving Care Animal Hospital Loving Care Animal Hospital was proudly awarded DVM Insider's #124 of the Top 500 Veterinary Clinics in the Country! Our goal is to provide the highest standard of veterinary care in a compassionate manner, to develop an open, honest alliance with our clients, and to celebrate the human-animal bond. We realize that your animal companions are beloved family members, and we strive to treat them with special attention.

Responsibilities

The receptionist will serve as the first point of contact, greeting clients and pets, managing check-in/sign-out processes, handling payments, and scheduling future appointments. Key duties also involve answering client calls regarding appointments, inquiries, and medication refills, as well as making outbound reminder calls.