We are seeking a friendly and experienced receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support in a fast-paced environment. Experience in a receptionist/client care role is required, ideally in the veterinary medicine field. Previous experience with ezyVet as well as experience with animal restraint/animal care attendant duties are strong assets.

QUALIFICATIONS

• Previous experience as a receptionist/client care representative is required.
• Familiarity with veterinary medicine.
• Proficiency in using computer systems, including ezyVet, PetDesk and Outlook.
• Ideal candidate would also have experience with animal care attendant responsibilities, however this is not required
• Strong communication skills with an emphasis on customer support and interpersonal interactions.
• Excellent organizational skills with the ability to multitask effectively in a busy environment.
• Attention to detail for tasks such as documenting conversations with clients and managing records accurately.
• A positive attitude and professional demeanor are essential for creating a welcoming environment for patients.
  Join our team as a receptionist where your contributions will be vital in helping us to provide excellent care for all of our patients and their people!
  Job Types: Full-time, Permanent
  Pay: $19.00-$22.00 per hour
  Expected hours: 32 – 40 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Work Location: In perso

• Greet and assist patients and visitors as they arrive at the office, ensuring a positive first impression. This will include getting patient weights on the scale in the waiting room.
• Manage incoming calls, emails, and messages, providing accurate information and directing inquiries to the appropriate personnel.
• Schedule appointments and maintain the office calendar using ezyVet and PetDesk.
• Handle patient records and documentation with attention to detail, ensuring confidentiality and compliance with CVO regulations.
• Process payments and manage billing inquiries using ezyVet and Moneris POS.
• Collaborate with other team members to facilitate efficient patient flow and support overall clinic operations.