Veterinary Receptionist at Medivet

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Care, Reception Skills, Numeracy, Online Appointment Booking Systems, Triage, Diary Management, Record Updating, Communication

Industry

Veterinary Services

Description

As a Veterinary Receptionist you will be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional care, always there to clients, patients, and colleagues. An exciting opportunity has arisen at Medivet Camberwell 24hr hospital. We are looking for a Client Care Assistant to join our dedicated team. The working pattern is 40 hours a week, with 1:3 weekends and a share of the bank holiday. Join our team in Camberwell, a sophisticated South London hub. Located just minutes from the direct rail links of Denmark Hill, the area offers an exceptional work-life balance with the expansive Ruskin Park and a premier dining scene including the award-winning Camberwell Arms. It is a prestigious, well-connected location that perfectly blends a high caliber work environment with the greenery and character of a historic London district. Your career means more than a rota and a job title, that’s why we offer: Health and wellbeing Health Cash Plan from day one 24/7 counselling and wellbeing support Life Assurance 3 x salary Annual leave 5 weeks’ annual leave plus Bank Holidays, rising with length of service Extra ‘Day for You’, a paid day off just for you Additional support Cycle to Work Season Ticket loans Discounts on Medivet products and services About you You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable. What you’ll be doing Typically, in this role, you’ll: Carry out reception duties, greeting clients on arrival, and updating records Triage the impact of emergency appointments, contacting clients and rearranging as needed Manage the practice diary to ensure appointment availability is optimised to team skillset Answer client phone calls and manage messages Ensure appointment slots are available for clients to book online Process any repeat prescription order requests Work collaboratively within a supportive team About Medivet Medivet is a leading Veterinary care provider, with over 400 practices, including 24-hour centres and referral hospitals, across the UK and Europe. We’re more than a network – we’re a community. We believe in providing the right treatment for our pets and our people. That means giving you the tools, time and support to build the career you want. Medivet is a family of passionate, supportive and thoughtful veterinary professionals. We work as one team to support each other, grow the business, and make sure every pet receives the very best care. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Medivet we’re proud that we’ve been able to achieve steady growth without losing the family feel of the company, and we’re always looking for like-minded people to join us. You’ll be joining at a time when Medivet is growing, and you’ll be able to make a real impact on how the business is shaped for the future.

Responsibilities

The role involves managing the first point of contact for clients, including answering calls, greeting visitors, and updating records. Key duties include triaging emergency appointments and optimizing the practice diary to ensure efficient team utilization.