WHAT WE’RE LOOKING FOR

We’re looking for someone with excellent communication skills, both verbal and written, and strong organisational abilities with keen attention to detail. The ideal candidate should be able to multitask and prioritise effectively in a fast-paced environment. Proficiency in using IT systems for scheduling and record-keeping is important. While experience in a veterinary setting is preferred, it is not essential. Above all, someone who is proactive and enthusiastic. This role will involve travel across different sites, therefore, a full UK Driving Licence is required along with access to your own vehicle.

As a Veterinary Receptionist, you will be the first point of contact for our clients and their pets. Your role will involve delivering outstanding customer service, managing appointments, and ensuring the smooth operation of our front desk. You will work closely with our veterinary team to provide an exceptional experience for our clients and their pets.
In this role, you will warmly greet clients and their pets both in person and over the phone. You’ll be responsible for managing appointment scheduling, including booking, confirming, and rescheduling as needed. Key administrative tasks include answering phone calls, responding to emails, and processing paperwork. You’ll also maintain accurate client and patient records and provide updates to clients regarding their pets’ care and treatment plans.