RECEPTIONIST

We are looking to employ a part time receptionist to join our friendly team.
This role requires experience with client care or a similar customer facing role. This is a part-time post that would suit someone who puts the client at the heart of their role, not necessarily currently in the veterinary world but definitely in a busy, service focused environment. Full training on our systems will be given to the successful candidate who will be expected to use their own initiative, have a full driving licence and be available to work across all of our branches in South Oxfordshire. This role is part time (27hpw) the hours are Monday – Friday 1.30-6.30 with 1 in 4 shifts on the weekend rota (a Saturday or Sunday).

• To provide a friendly, efficient and caring service to clients and their animals.
• To answer the telephone and take accurate messages.
• To deal with clients at reception or on the telephone.
• Be able to enter computer data accurately and appropriately.
• To handle payments and cash up in line with practice protocol.
• To assist with the cleaning and tidying of the waiting room, reception area, consulting rooms and pharmacy.
• To liaise with reception, nursing and veterinary staff.
• To stock shelves with food and pet products.
• To participate in training and development activities as required.
• To attend team and practice meetings as required.
• To follow correct policies, protocols and procedures.
• To be efficient, courteous and polite.
• To be concerned and helpful to colleagues, clients and their animals, under all conditions.
• To be keen, enthusiastic and willing to learn and an honest and reliable team member.
• To uphold the Larkmead Values.
  This is not an exhaustive list and is subject to review on a regular basis.
  Larkmead Veterinary Group is a happy practice, with a good working relationship between all staff, and welcomes like-minded personnel.