Veterinary Receptionist (PT) at Southern Veterinary Partners

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

20.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organizational Skills, Veterinary Medical Terminology, Critical Thinking, Empathy, Compassion, Task Prioritization, Documentation, Financial Management, Veterinary Software, Independence, Teamwork, Client Education, Problem Solving

Industry

Veterinary Services

Description

At Boerne Stage Veterinary Clinic, located in the Leon Springs area of San Antonio, TX, we are a full-service veterinary facility committed to providing comprehensive care for your pets. Our services include wellness care, preventative medicine, dentistry, digital X-ray, ultrasound, a full diagnostic lab, and a variety of soft tissue and orthopedic surgical procedures. We also offer boarding facilities with a large outdoor exercise yard, ensuring your pets are well-cared for even when you're away. Situated just two miles west of IH-10, across from the entrance to the River Rock Ranch subdivision, our clinic offers convenient access for pet owners in the San Antonio area . The Leon Springs community provides a blend of suburban tranquility and easy access to city amenities, making it an ideal location for both work and leisure. We take pride in our compassionate approach to veterinary medicine, striving to make every visit a positive experience for both pets and their owners. Our commitment to excellence is reflected in the trust and loyalty of our clients, many of whom have been with us for years. If you are a passionate and caring team player, please apply today! At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out. As a Receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Flexible schedule including some weekend and holiday shifts. Experience with veterinary software is preferred. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations. Pay range of $14-$20/hour based on experience Discounted Veterinary Care SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teladoc A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).

Responsibilities

As a Veterinary Receptionist, you will manage client communications, schedule appointments, and maintain accurate pet records. You will also handle financial transactions and provide client education on pet health needs and hospital services.