JOB DESCRIPTION

We have a fantastic career opportunity at Roncy Village Veterinary Clinic! We are looking for an experienced and dynamic Veterinary Receptionist for a part-time position at our hospital. Roncy Village Veterinary Clinic is a full-service hospital that offers regular preventative veterinary care as well as routine surgeries and advanced diagnostics. This is a perfect opportunity to work in a challenging yet supportive environment where learning and development opportunities are endless.

Job Responsibilities:

• Provide excellent customer care
• Answer phones, emails and respond to client needs
• Schedule and confirm appointments
• Prepare invoices and handle payments
• Maintain and update client records using veterinary software
• Perform administrative duties
• Maintain hospital cleanliness

Job Requirements:

As our ideal candidate, you will:

• Be a people person with proven client service skills
• Have experience and/or a strong interest companion animal care
• Have excellent verbal and written communication skills
• Have great attention to detail
• Have experience with fax, email, phone, scanners etc.
• Be comfortable interacting with animals
• Be an excellent team player
• Have prior knowledge or the ability to work with veterinary software and learn medical terminology
• Be comfortable working under pressure, while keeping calm
• Have a good sense of judgment
• Be proactive and take initiatives to work effectively without supervision
• Be able to prioritize your workload
• Be flexible to work evenings/weekends
• Able to lift 50 pounds

What We Offer:

• Flexible Schedule (Rotating weekends)
• Annual Performance Reviews and ability to develop in your profession
• Various Team Building Activities
• Friendly and supportive work environment
• Access to exclusive webinars and CE events
• Commitment to the community and to helping pets in need through the Oscar Fund activities
• AMAZING medical and pet supply discounts
• And much more!!

About Us:
Roncy Village Veterinary Clinic is part of the VetStrategy group of clinics. A career with VetStrategy is anything but ordinary! Our work is something we’re truly excited about. Every day, we make an impact on the lives of others with veterinary care backed by a team of professionals who love what they do.
From Vancouver Island to Newfoundland, we have opportunities across Canada to fuel your passion. The possibilities are endless for you to do the most meaningful work of your career. Let us help you find your perfect role.
There are jobs and then there’s us. This is your moment to do the kind of work you find meaningful. Grab the opportunity to challenge yourself, push boundaries and learn new skills. Surround yourself with peers who will inspire you, and be inspired by you, to shape the future of veterinary care.
You’ll be part of a team that supports professional development and you’ll be provided with opportunities to grow throughout your career.
Please apply through this posting or send your resume and cover letter to careers@roncyvillagevetclinic.com. Please understand that we receive a high volume of applications and only qualified applicants will be contacted.
Job Type: Part-time
Expected hours: 20 – 30 per week

Benefits:

• Company events
• Flexible schedule
• On-site parking
• Store discount
• Wellness program

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person
Job Types: Part-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 20 – 29 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Store discount
• Vision care
• Wellness program

Work Location: In person
Application deadline: 2025-08-23
Expected start date: 2025-08-1

• Provide excellent customer care
• Answer phones, emails and respond to client needs
• Schedule and confirm appointments
• Prepare invoices and handle payments
• Maintain and update client records using veterinary software
• Perform administrative duties
• Maintain hospital cleanlines