Veterinary Receptionist at Southern Veterinary Partners

Chandler, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

18.0

Posted On

19 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Veterinary Medical Terminology, Critical Thinking, Empathy, Compassion, Time Management, Documentation, Financial Management, Task Prioritization, Veterinary Software, Problem Solving, Teamwork, Attention to Detail, Flexibility

Industry

Veterinary Services

Description

Chandler- Gilbert Animal Hospital is proud to serve Chandler, Arizona and surrounding areas. We are a full-service animal hospital providing veterinary care to dogs and cats and offer services such as routine medical, surgical, and dental care. Our team is committed to educating our clients on how to keep their pets healthy year-round, with good nutrition and exercise. We stay on top of the latest advances in veterinary technology and above all, remember that all animals need to be treated with loving care in every check-up, procedure, or surgery. As a Receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Flexible schedule including some weekend and holiday shifts. Experience with veterinary software is preferred. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations. Pay range of $17-$18/hour based on experience Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) - for eligible positions only Mission Pet Health offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teladoc- FREE doctor access 24/7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! About Mission Pet Health Veterinarian-led. People-focused. Pet-obsessed. That’s Mission Pet Health in a nutshell! We were founded by veterinarians who believe local practices thrive when autonomy, collaboration, and medical excellence lead the way. That belief still guides everything we do—from mentorship to medicine to how we support our teammates. Driving our award-winning culture are our WAG values – Work Together, Amaze, and Grow – which fuel us to drive a tangible, lasting impact for our teams, the communities we serve, and the pets we care for. So, what’s in it for you at Mission? Unparalleled opportunities for personal and professional development Benefits that buck the norm of the vet med industry A culture where YOUR well-being comes first We’re on a mission to be the greatest veterinary company in the world—and we’d love for YOU to be a part of it! Mission is one of the leading veterinary care organizations in the U.S., formed by the joining together of Southern Veterinary Partners and Mission Veterinary Partners. Our mission is to provide world-class support to hospital teams on a hyper-local basis. Our Home Office teams manage the back-end side of the business so our hospital teams can focus on what matters most – the medicine and caring for their patients. We’re based in Birmingham, AL, but the heartbeat of Mission is in our 850+ animal hospitals and 20,000+ teammates across the country. Founded on a deep commitment to clinical and operational excellence, we’ve earned recognition on prestigious workplace ranking lists such as Inc. 5000, U.S. News & World Report, and Newsweek. In fact, in 2024, Newsweek named SVP the #11 Most Loved Workplace in America, marking the company’s third consecutive Top 25 ranking.

Responsibilities

As a Veterinary Receptionist, you will manage client communications, schedule appointments, and maintain accurate pet records. You will also assist clients with information and invoices while advocating for pet health through education.